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User-scalable in viewport - by andy80 - on WordPress WooCommerce support

This topic has 16 replies, 4 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

andy80

Participant

June 25, 2021 at 07:12

Hello,

I’ve got following warnings in meta inspector:

user-scalable in viewport should be set to ‘yes’
maximum-scale in viewport should not be set

I’m using XStore with Elementor Pro – how I can fix this?

Thanks
Andy

Please, contact administrator
for this information.

#292027 Copied Theme version: 7.2.11 WooCommerce version: 5.4.1

15 Answers

Rose Tyler

Support staff

June 28, 2021 at 07:31

Hello,

Sorry for the delay in answering.
Do you use child theme? If so, provide temporary wp-admin and FTP access.

Regards

#292292 Copied

andy80

Participant

June 29, 2021 at 21:52

Hi Rose,

yes I’m using child theme, I’m sending you access in priv content.

Best
Andrzej

Please contact administrator
for this information.

#292497 Copied

Olga Barlow

Support staff

June 30, 2021 at 00:25

Hello,

Check now, please.

Regards

#292519 Copied

andy80

Participant

June 30, 2021 at 16:16

Hello Olga,

still I got warning about user-scalable in viewport should be set to ‘yes’

Please contact administrator
for this information.

#292623 Copied

Olga Barlow

Support staff

July 1, 2021 at 09:17

Hello,

Check the user-scalable attribute again.
1) We did not disable any plugins because we were working on child theme files only.
2) We did not touch anything except child theme header.php file. That’s all. And changes in that file could not affect headings. I checked your h1 (SWEET BABY ROOM) and it’s less than 20 characters, that’s why you see that warning I suppose.

Regards

#292658 Copied

andy80

Participant

July 1, 2021 at 22:11

Hello Olga,

user-scalable attribute is ok now. Thanks!

Please contact administrator
for this information.

#292764 Copied

Olga Barlow

Support staff

July 2, 2021 at 11:20

Hello,

I don’t have information about this. It would better to contact the author of the tools that you use to check it.

Regards

#292828 Copied

andy80

Participant

July 3, 2021 at 08:16

Hi Olga,

yes it looks like a issues with google chrome plugin META SEO inspector. I can see tags in other tools – thanks for help!

Have a nice day!

Andy

#292917 Copied

Rose Tyler

Support staff

July 3, 2021 at 08:39

Hello,

You’re welcome!

Regards

#292924 Copied

Tiit

Participant

January 3, 2022 at 12:04

Hi Olga!

What should be added to header.php to fix the user-scalable thing?

#313591 Copied

Olga Barlow

Support staff

January 4, 2022 at 14:25

Hello,

I see that user-scalable in viewport is set to ‘yes’ https://prnt.sc/25z57lh So, what is wrong with that for you now?

Regards

#313639 Copied

Tiit

Participant

January 5, 2022 at 06:56

Not in my case: http://segwaypowersports.ee/.
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" />

I see You fixed it for Andrzej. Tell me how.

regards

#313711 Copied

Olga Barlow

Support staff

January 5, 2022 at 12:17

Hello, @Tiidush

Go to Theme Options > General > enable Mobile User-Scalable option.

Regards

#313746 Copied

Tiit

Participant

January 6, 2022 at 09:01

Found! Option comes with XStore 8.0.4.

Thanks!

#313829 Copied

Olga Barlow

Support staff

January 6, 2022 at 10:03

Hello,

You are welcome.

Regards

#313831 Copied
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