Return to previous page

Variable product color buttons not working

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Tony Rodriguez

yogesh

Participant

March 29, 2023 at 06:27

https://fashion-gear.com/product/10-pack-regular-fit-crew-neck-t-shirts-3/
I added a few products, but the colours are not working on the buttons, Please check this out. My designer says this is a template issue. So please check and update.
Log: Latest version 9.0.5 / Core plugin 5.0.5

Please, contact administrator
for this information.

#351586 Copied Theme version: 9.0.5

3 Answers

Tony Rodriguez

Support staff

March 29, 2023 at 08:36

Hello yogesh,

Thank you for purchasing our theme and for reaching out to our support center.

We have reviewed your website and have not identified any issues. The color variation options are functioning correctly on the single product page. We have recorded a video of your website for your reference; please watch it in its entirety. You can find the video link in the private content area.

Best regards,
8Theme’s Team

Please contact administrator
for this information.

#351597 Copied

yogesh

Participant

March 29, 2023 at 09:17

But those buttons do not contain any colour as given in the demo.
https://tinyurl.com/2lyhn7gd

#351609 Copied

Tony Rodriguez

Support staff

March 29, 2023 at 09:42

Hello Yogesh,

We believe the issue you are experiencing is due to not selecting the “color” attribute under Dashboard > Product > Attributes > Configure Terms.

To resolve this, please select the color attribute as per your requirements and save the settings. After doing so, please clear your browser cache and check back on your site. For a better reference, please see the attached image. https://nimb.ws/t7mOL4 , https://postimg.cc/gXQVVHx4 , https://postimg.cc/XZZXfS9S

Best Regards,
8Theme’s Team

#351613 Copied
Tagged: buttons, color, not working, product, template, variable, woocommerce, wordpress
Viewing 4 results - 1 through 4 (of 4 total)