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Variable products added to cart via quick view going straight to subscription plan.

This topic has 6 replies, 2 voices, and was last updated 11 months, 2 weeks ago ago by Nicolo

Nicolo

Participant

December 8, 2023 at 13:47

Please try to add a variable product to the cart – from the quick view function.

URL: https://elmate.no/produkter/

As you can see it automatically makes it a subscription product?

This seems to be something with the quick view of the theme.
As it is not happening on the regular single product pages.

Thanks for your help.

#376130 Copied Theme version: 9.2.3 WooCommerce version: last

5 Answers

Rose Tyler

Support staff

December 8, 2023 at 14:53

Hello, Nicolo,

Thank you for reaching out to us with your concern.

Upon reviewing the process of adding items to the cart, we have observed the outcomes from two different approaches. The first result, obtained from adding an item via the single product page, can be viewed here: https://prnt.sc/FkTPHjNjl2zq. Similarly, the second result, captured after utilizing the quick view feature to add an item, is available here: https://prnt.sc/gsFG-2MzhZdT. Our examination did not reveal any discrepancies between the two methods’ results.

To assist you further, we kindly request that you provide a more detailed explanation of your issue. Accompanying screenshots or video evidence would be highly beneficial in understanding your situation more clearly.

Kind Regards,
8theme team

#376139 Copied

Nicolo

Participant

December 8, 2023 at 15:17

Here is the link:

I have cleared the cache on wp and on browser.

Please check on real devices.

https://drive.google.com/file/d/1MWbpz0GA3Y5gdm87jfezNGEiku53AJ1s/view?usp=sharing

#376142 Copied

Rose Tyler

Support staff

December 8, 2023 at 16:06

Hello, Nicolo,

Thank you for your video.

Could you kindly verify the functionality when the WooCommerce All Products For Subscriptions plugin is deactivated? If the functionality in question originates from a third-party plugin, we suggest reaching out to their support team as an initial step.

Kind Regards,
8theme team

#376147 Copied

Nicolo

Participant

December 12, 2023 at 13:13

I understand and respect that you have nothing to do with 3rd party plugins.

Just want to let u know that this does not happen on the single product page.

Therefore it seems to be the quick view function of this particular theme that automatically adds its subscription. So then how can we undo this?

Thanks alot

#376414 Copied

Nicolo

Participant

December 12, 2023 at 13:18

I want to let you know that i have talked to my internal developer and we managed to fix it!

Thanks a lot for your help anyways!

#376417 Copied
Tagged: add to cart feature, quick subscription woocommerce, subscription plan plugin, variable products wordpress, woocommerce quick view, wordpress woocommerce themes
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Variable products added to cart via quick view going straight to subscription plan.

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