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Variable Products don't have the right thumbnail in the shopping cart pop-up

This topic has 7 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

devodrome

Participant

March 9, 2015 at 19:20

Hello,

The shopping cart quick preview pop-up (Recently added items) displays the Featured Image thumbnail instead of the image thumbnail associated to that product variation added to chart (i.e. all the variations will have the same image thumbnail: the featured image).

However, when going to the Cart page the images are correct (those associated to the product variations are displayed).

Displaying different images in Recently added items and Cart page is a front-end inconsistency, and it could also get the user confused (thinking that a wrong product was added to cart when reviewing the cart quick preview pop-up).

Thanks!

Please, contact administrator
for this information.

#48327 Copied Theme version: 3.7 WooCommerce version: 2.3.5

6 Answers

Eva Kemp

Support staff

March 11, 2015 at 16:27

Hello,

Please provide us with a link to variable product and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#48820 Copied

devodrome

Participant

March 11, 2015 at 17:22

Hello Eva,

Please find below the credentials.

Thanks,
Victor

Please, contact administrator
for this information.

#48842 Copied

devodrome

Participant

March 16, 2015 at 14:45

Hi Eva,

I just wanted to know how soon should I expect to get the issues I reported fixed?

Would it be quicker if I open support tickets for each one of them?

Thanks,
Victor

#49871 Copied

Eva Kemp

Support staff

March 17, 2015 at 18:52

Hello,

This requires a lot of additional customization.
We’ll try to implement this feature in future updates.

Please take our apologies for inconveniences.

Thank you.
Regards,
Eva Kemp.

#50286 Copied

devodrome

Participant

March 17, 2015 at 21:01

Hello Eva,

I realize it is not that simple when I tried to fix the issue by myself. In the meantime I found other glitches (bugs) on the lightbox image gallery, so your developers might reconsider a complete overhaul of this feature.

Also, since it requires a lot of customization, could you discuss with the developers, and ask them to do their best in order to follow the WooCommerce standards for the coming theme update (see this related topic https://www.8theme.com/topic/the-theme-does-not-follow-the-woocommerce-standards/)?

Thanks,
Victor

#50322 Copied

Eva Kemp

Support staff

March 18, 2015 at 18:18

Hello,

We’ll pass your query to the developers.

Sorry for inconveniences.
Thank you.
Regards,
Eva Kemp.

#50627 Copied
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