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Variable Products not changing - by Johnni Grenaa

This topic has 4 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

Johnni Grenaa

Participant

April 12, 2020 at 02:16

hi, I have your theme and the swatches plugin installed. But when I click on a variation it doesn’t change the gallery (i have variation gallery enabled)

See this page. I have two planters created with images, but I cannot change the variation
https://livetrendsdev.wpengine.com/product/sansevieria/

Please, contact administrator
for this information.

#233226 Copied Theme version: Latest WooCommerce version: Latest

3 Answers

Rose Tyler

Support staff

April 12, 2020 at 07:43

Hello,

Thanks for contacting us.
We do not have access to Plugins area in the Dashboard with credentials you provided, please check.
You do not need to use additional plugins for Variation swatches functionality. Please watch this video – https://youtu.be/LgzC4iK-j6A In 6.2.12 version of the theme was added Variation gallery module (option) that allows uploading galleries for variations.

Regards

#233237 Copied

Johnni Grenaa

Participant

April 12, 2020 at 15:17

Hi Rose,

thank you for replying. If I disable the variation swatches plugin then I can’t select the type of swatch. When I enable it, I cannot make the selection on the product page.

I have the variation swatches that comes bundled with your theme enabled

The site is a multisite, so I gave you wrong user level. I added a new user, pleae go have a look

Please contact administrator
for this information.

#233280 Copied

Olga Barlow

Participant

April 13, 2020 at 11:14

Hello,

Provide us with FTP access to your site. We need to check the issue in more detail.

Regards

#233337 Copied
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