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Variable Products Not Functioning - by Eric Bornhop

This topic has 3 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

  • Avatar: emoney7777
    Eric Bornhop
    Participant
    May 2, 2017 at 02:29

    Hi,

    After the creation of several new variable products today on my website, I realized that none of the variable products are working throughout my site’s shop. The simple products seem to be functioning properly. Also checkout appears to be disabled. Im not sure if this has to do with updates, plugins or java stuff.

    Could you please advise on how to get these working again?

    Thank you,

    Eric Adler

    #161832 Copied Theme version: Legenda
    2 Answers
    Avatar: emoney7777
    Eric Bornhop
    Participant
    May 3, 2017 at 19:23

    Hello,
    I still have not received response from this. Can someone help?

    #162025 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2017 at 14:30

    Hello,

    I’ve sent the new theme version to your registration emails.
    So, you’ll be able to update theme to version that is compatible with WC 3.0.4.
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
    Don’t forget to create backup of your files and database before starting update process!
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.
    Also update all required plugins https://www.8theme.com/download-plugins/.

    Regards,
    Rose Tyler.

    #162130 Copied

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