Variable Products not working properly - by victordd

This topic has 6 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: victordd
    victordd
    Participant
    November 5, 2015 at 23:48

    Hi I’ve been using your theme and it works all fine. Until today when I tried to add some variable products, I’ve set everything up according to the WordPress guide (https://docs.woothemes.com/document/variable-product/), but on the product page the dropdown box and add to cart button is not there. There is only a price range.

    Could you please have a look for me? Thanks!

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 6, 2015 at 08:13

    Hello,

    Your link redirects to posts editor page, not to products.
    Please provide us with direct product url.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: victordd
    victordd
    Participant
    November 6, 2015 at 09:54

    Hi,

    sorry the product page is here:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 6, 2015 at 11:30

    Hello,

    Please provide us with full access to wp-admin panel to be able to view all settings, and give us FTP credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: victordd
    victordd
    Participant
    November 8, 2015 at 10:08

    Hi here are the details:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 9, 2015 at 16:14

    Hello,

    Now we can access neither wp-admin panel not FTP account.

    Please check the credentials.

    Regards,
    Eva Kemp.

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