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Variable Products "Select Options" goes to cart in error

This topic has 5 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

pablostevens

Participant

August 26, 2017 at 20:51

Using either the 8theme “products” slider or the default Woocommerce “products” slider, when a variable product is in the slider and you click on “select options” it should go to the product page instead of the cart so you can select the options. It currently adds the item to the cart and then just stays on the current page.

NOTE: I do not have enabled “redirect to cart” in the woo options.

Site is: https://prozoneauto.com/

#170890 Copied Theme version: 3.1 WooCommerce version: 3.1.2

4 Answers

Rose Tyler

Support staff

August 28, 2017 at 07:59

Hello,

Please try to disable 3rd party plugins and check.
Also, provide wp-admin and FTP access in Private Content.

Regards

#170911 Copied

pablostevens

Participant

August 30, 2017 at 16:57

Ok, I’ve deactivated all 3rd party plugins and still a problem. The problem is the “select options” button in the 8theme product slider goes to: https://prozoneauto.com/?add-to-cart=23860

This is fine for a simple product, but for a variable product the link should go to
https://prozoneauto.com/product/basic-detail-package/ so the user can select the options on a variable product. I’ve set you up with login credentials.

Please, contact administrator
for this information.

#171156 Copied

pablostevens

Participant

August 30, 2017 at 17:13

Actually, you know what. I’m using a Woocommerce product add-ons. I’m thinking that’s the issue and not the theme. I’m going to follow up with the product add-ons developer.

#171157 Copied

Rose Tyler

Support staff

August 31, 2017 at 08:28

Hello,

Ok.
Feel free to ask if you need any help, we will be glad to help you with any question that relates to our theme.

Regards

#171179 Copied
Tagged: cart, error, select options, variable products, wordpress woocommerce
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