Return to previous page

Variant vertical 2 No Dark version, Numerous Color Issues.

This topic has 15 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Olga Barlow

bantanaaudio

Participant

August 7, 2017 at 20:41

Hey just updated to 4.0, I really wanna use the Variant vertical 2 however it does not seem to work well with the dark version on.

1) The left side menu icon is the same color as the base so it can’t be seen.
2) when I expand the left side menu it’s white, not dark like when using the regular variant vertical.
3) there are white lines around each of the menus, it looks terrible.

Is there an update coming for this?
I just purchased extra support time to write this so I really want a solution.

Here is screenshot of what it looks like.
http://imgur.com/a/aUXfJ

#169565 Copied Theme version: Version: 4.1 WooCommerce version: Version 3.0.7

14 Answers

Olga Barlow

Support staff

August 9, 2017 at 08:29

Hello,

Sorry seems we missed some styles for this type of header but we’ll fix it in next theme update, be sure. If you provide me FTP and admin panel access I’ll be able to fix it for you in no time.

Regards

#169684 Copied

bantanaaudio

Participant

August 9, 2017 at 08:42

Kinda thought so! I attached all the creds you need!

Please, contact administrator
for this information.

#169689 Copied

bantanaaudio

Participant

August 9, 2017 at 08:48

Just to make sure the creds are right

Please, contact administrator
for this information.

#169690 Copied

Olga Barlow

Support staff

August 9, 2017 at 13:26

Hello,

We can’t connect to your FTP
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Do you have any limits for users from other countries?

Regards

#169696 Copied

bantanaaudio

Participant

August 9, 2017 at 18:22

Theres no limits to other countries, all i can do here is whitelist your IP and hope it works 🙂

#169726 Copied

Olga Barlow

Support staff

August 10, 2017 at 15:21

Hello,

Here is IP of expert who will work on your site 176.98.70.175

Regards

#169808 Copied

bantanaaudio

Participant

August 10, 2017 at 19:24

Just white listed the IP hope it works!

#169831 Copied

Olga Barlow

Support staff

August 11, 2017 at 17:15

Hello,

Nope, unfortunately.
Status: Connecting to 45.63.21.202:21…
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Contact your hosting provider and ask if we should use any special settings.

Regards

#169910 Copied

bantanaaudio

Participant

August 11, 2017 at 18:04

Ahhhhh i know what the problem is! You guys are trying to FTP in, my server only does SFTP please try using SFTP settings.I guarantee it’ll work, sorry about that.

#169912 Copied

Olga Barlow

Support staff

August 11, 2017 at 18:17

Hello,

Finally, I got it. Check the site now.

Regards

#169917 Copied

bantanaaudio

Participant

August 11, 2017 at 20:28

Thanks!!!! But oh no, the search bar is still white with white text

#169920 Copied

Olga Barlow

Support staff

August 12, 2017 at 11:00

Hello,

Done.

Regards

#169935 Copied

bantanaaudio

Participant

August 12, 2017 at 21:02

Thanks a bunch! When’s the official update on this?

#169942 Copied

Olga Barlow

Support staff

August 14, 2017 at 15:23

Hello,

You are welcome. I think within a week we’ll release the official update.

Regards

#170010 Copied
Viewing 15 results - 1 through 15 (of 15 total)