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Variation image gallery showing wrong images

This topic has 5 replies, 2 voices, and was last updated 3 hours, 33 minutes ago ago by carliczyk

carliczyk

Participant

October 16, 2024 at 03:32

Hello,

When we switch variation swatches it appears that the previous variation image’s are showing in the gallery.

Is it possible to only display the selected variation’s images in the gallery?

Thanks

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4 Answers

Tony Rodriguez

Support staff

October 16, 2024 at 07:03

Hello, @carliczyk,

Thank you for contacting us and for using XStore.

1/ We are writing to inform you to add the Variations images you need to Enable Variation gallery Option in the Xstore > Theme Options > Woocommerce Shop> Single Product Page > Variation Gallery > Enable The Variation Gallery. Then you can add the Variations Images in Variations.

Please add the Variations Images in Variations and check again.

For Your Reference Please check out the images provided in the private content area.

2/ Please be advised that when the ‘Variation Gallery’ is activated on a product page, the display will be limited to the Variation Image Gallery exclusively. This means that the product video and the standard product gallery will not be displayed concurrently with the Variation Image Gallery.

This is a default functionality. Changes require additional code customization.

We trust this information will be helpful to you. Should you need any further assistance or have any questions, please feel free to contact us at any time.

Best regards,
The 8Theme Team

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carliczyk

Participant

October 16, 2024 at 14:32

Hello, we have the variation galley enabled and are using it, we are not using the product gallery.

But as shown in the video I provided in the private section, when you choose a colour swatch, there are still images visible in the gallery that are being used for a different variation.

Thanks

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Tony Rodriguez

Support staff

October 17, 2024 at 06:46

Hello, @carliczyk,

Thank you for your prompt response.

Upon reviewing your website, we have identified that the issue arises due to the absence of variation gallery images. To resolve this, we kindly recommend adding the necessary variation gallery images and then checking the functionality again.

For your reference, we have provided an image in the private content area to assist you.

We hope this information proves helpful. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

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carliczyk

Participant

October 17, 2024 at 17:01

What if they only have/want 1 variation image in the galley for the first product, and none in the gallery for the other product?

They only have those 3 product images to upload.

Thanks

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