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Variation name shows like sanitized with – instead of spaces

This topic has 10 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

eldonate

Participant

June 29, 2023 at 18:59

I use swatches on the product page and the name appears fine.
The problem is on the product category page, where the variation name shows as “sanitized”

For example:

Color:Dark Blue and appears like dark-blue.

Is it possible to fix this? How to find the php that is responsible to generate this in order to change it?

https://genitsaridis.gr/el/product-category/eidh-alieias/%cf%84%ce%b5%cf%87%ce%bd%ce%b7%cf%84%ce%ac-%ce%b4%ce%bf%ce%bb%cf%8e%ce%bc%ce%b1%cf%84%ce%b1/page/2/

#360723 Copied Theme version: 9.1.8

9 Answers

eldonate

Participant

June 29, 2023 at 19:00

Here is an image also

#360724 Copied

Rose Tyler

Support staff

June 30, 2023 at 12:06

Hello, Eldonate,

Thank you for contacting us and for using XStore.

We can’t find the mentioned product on your site, other products look fine – https://prnt.sc/-KGCP060Q4Tb

Please provide URL of page where the product with variation in name persists + temporary wp-admin access.

Kind Regards,
8theme team

Please contact administrator
for this information.

#360790 Copied

eldonate

Participant

June 30, 2023 at 13:30

Yeah my mistake. It was de-activated.

I enabled the feature and here is a test category with one product

https://genitsaridis.gr/el/product-category/new_test_cat/

You will see the attribute being “_nero-holo” and if you click the product to see it, you will see the attribute “#Nero Holo”

Please contact administrator
for this information.

#360797 Copied

Rose Tyler

Support staff

June 30, 2023 at 13:47

Hello, Eldonate,

Thank you for your response.
Please try to disable “Variations As Simple Products (Beta)” via Theme Options > WooCommerce > Shop > Products Design.

Kind Regards,
8theme team

#360798 Copied

eldonate

Participant

June 30, 2023 at 13:54

I don’t want to disable it. I need to appear correct as it should.

I need to show the actual name and not this sanitized title

#360799 Copied

Rose Tyler

Support staff

June 30, 2023 at 15:31

Hello, Eldonate,

In this case, please provide us with temporary FTP access.
To create FTP access, please contact your hosting provider for assistance.

Also, there is a memory error on your site – https://prnt.sc/SVyKkOh2D32d Your hosting provider should be able to help you fix it. Also, you can read the next article – https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

Kind Regards,
8theme team

#360805 Copied

eldonate

Participant

June 30, 2023 at 17:25

Thanks for the information.

I attached you the ftp credentials

Please contact administrator
for this information.

#360818 Copied

Rose Tyler

Support staff

July 1, 2023 at 07:31

Hello, Eldonate,

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you after the weekend.

Kind Regards,
8theme team

#360866 Copied

Rose Tyler

Support staff

July 1, 2023 at 09:38

Hello, Eldonate,

We’ve checked the situation on your site more deeply and the problem is the next: https://prnt.sc/2Im_Jgts9doe because as we can see, you did not follow the rules https://prnt.sc/LiQsF1BVi4xU and the attribute keys also contain Greek names https://prnt.sc/90giM4Azq7tK
if create a new attribute, everything works as it should – https://prnt.sc/RiH2PPJ6QnGB https://prnt.sc/72jNLuSz_Ink https://prnt.sc/pmCvvLmHTkoe
Please follow WooCommerce rules and do not use Greek in Slug of attributes.

Kind Regards,
8theme team

#360892 Copied
Tagged: hyphens, name, sanitized, templates, variation, woocommerce, wordpress
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Variation name shows like sanitized with – instead of spaces

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