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Variation product – Don’t show price and ean after size select and cache problem

This topic has 2 replies, 2 voices, and was last updated 7 minutes ago ago by Tony Rodriguez

ShoQ

Participant

December 23, 2024 at 10:10

Hi,
We have problem with our site, since we turned on the cache on the website, we’ve had nothing but problems with it. The cache is already disabled and nothing should happen. Attached photo of the website falling apart also after selecting the product size, ean code and the price is not shown. Interestingly, everything works normally when logged in as admin

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1 Answer

Tony Rodriguez

Support staff

December 23, 2024 at 12:58

Hello, @ShoQ,

Thank you for contacting us and for using XStore.

Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

Afterward, please disable CDN and the server cache, clear your browser cache, and check again.

If this doesn’t help, Please provide us with screenshots of the problem and temporary wp-admin access to your site, and we will investigate the issue more thoroughly.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

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