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Variation swatches error – way too smal and appear in a very weird way

This topic has 4 replies, 2 voices, and was last updated 10 minutes ago ago by Rose Tyler

Cataclyps

Participant

March 13, 2025 at 11:26

I have no idea how that has occured, I tried downloading a swatches plugin to help resize them a bit, but now it’s all gone down the drain, deleting the plugin did not help. Not at all. –

This is how they appear – https://prnt.sc/XorcW7BBoXl-
This is how they SHOULD appear – https://prnt.sc/l56Z15RSH0HX

For some reason in product page nothing appears, in archive it’s fine… Please help me fix the swatches I have no idea what has happened and how to revert it back to normal..

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3 Answers

Cataclyps

Participant

March 13, 2025 at 11:31

To really see it in action please click on collections – https://prnt.sc/5Be0Bt6uTul9

Then on on any category – https://prnt.sc/VYaPemRSvqR7

And this is how it appears – https://prnt.sc/zwej3q1OoOxb

Please helkp me fix it..

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Cataclyps

Participant

March 13, 2025 at 11:38

Another thing to add – PLEASE USE INCOGNITO NOT THE ADMIN PANEL. In the admin panel it looks good, but idk why on client side it does not.

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Rose Tyler

Support staff

March 13, 2025 at 13:07

Hello, Cataclyps,

Thank you for reaching out to us.

We have checked one of the variable products on your website using a mobile device, and at first glance, everything appears to be working correctly. Could you please confirm if the issue has already been resolved?

If the problem persists, kindly provide us with details about the mobile device and browser you are using, along with a direct link to the product where the issue is visible. This will help us investigate further.

Best regards,
8Theme’s Team

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