This topic has 14 replies, 3 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez
For some reason variation swatches are in front of main menu.
Tried z-indexing, but doesn’t change anything.
Hello, DollyFactory
Please add the below code to Theme Options > Custom CSS:
.iconic-was-swatch__container {
z-index: auto;
}
Check how it works then.
Waiting for your reply.
King Regards,
8theme team
Works like a charm!
Got another issue, could you look in /shop/ and open up Doll called Birdie (the first full body doll) in quick view? Why does it show so small pictures? It choses some thumbnails in width of 6 and height of 10. I tried using the plugin Regenerate Thumbnails but that wasn’t the issue I guess.
For the rest of the products it’s fine.
Hello, DollyFactory
Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
King Regards,
8theme team
Hi,
I deactivated all 3rd party plugins and only left Elementor, Woocommerce and Xstore Core activated, cleared cache, but still the images show really small.
I created staging environment for this to test it.
Hello, DollyFactory
In order to assist you, we would appreciate it if you could provide us with temporary access to your staging environment – wp-admin and FTP.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To provide FTP access, please contact your hosting provider for assistance.
We look forward to helping you resolve this issue.
Kind Regards,
8theme team
Created, yes. The staging folder is called: wjh7rjfce9-staging.onrocket.site in root folder.
Hello,
In order to solve your problem we’ve tried to regenerate thumbnails and then set the next option for the Quick view – https://prnt.sc/CUJ-KemyHh96
Please clear the cache and check the result.
Kind Regards,
8theme team
Okay, but what if I want multiple images as slider?
Hello, DollyFactory
In this case replace .webp images by .jpg. There is no other solution, unfortunately.
Kind Regards,
8theme team
Okay, so the issue is with the format of the images?
Hello @DollyFactory,
It is possible that the issue you are experiencing is related to the format of the images. If converting the images to .jpg format resolves the issue, then that would confirm the cause. You may then keep the .jpg format on your site.
Best Regards,
8Theme’s Team
I’ll leave it as .webp as per google pagespeed suggestions and use your solution. Thank you once again, support team!
Hello @DollyFactory,
We are delighted to have you as our customer. If you are satisfied with our Theme and Customer, as well as Technical Support, we would greatly appreciate it if you could leave a 5-star rating for us on ThemeForest at the following link: http://themeforest.net/downloads. Doing so would help us to continue to provide updates and dedicated support in the future.
Thank you for your time and we hope you have a wonderful day.
Topic Closed.
Sincerely,
8Theme’s Team
The issue related to '‘Variation swatches for products goes over main menu’' has been successfully resolved, and the topic is now closed for further responses