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Variation swatches not working correctly

This topic has 5 replies, 3 voices, and was last updated 7 months, 3 weeks ago ago by Andrew Mitchell

Simon

Participant

March 26, 2024 at 01:04

Hi there! (Sorry, accidentally closed a previous thread on this topic.)
Im facing a problem with variation swatches.
Here the 1st screen: https://prnt.sc/BDOKRp2dSE2h
Everything looks good, because I put only L size available in Black colour but if Im choosing this “L” size than it will show all the size possibilities: https://prnt.sc/Jxy8poKbcTaL and https://prnt.sc/oA_jkHcfQ72N. So I can click on them but the “Add to cart” button will be inactive.
Also for some reason I can also choose the not available positions and for some reason I can also choose Green colour, but there are 0 in the inventory. I did not allow the reservation in the shop.
This is a bug or I have to use 3rd-party plugins or custom code? Is it possible to block the possibility to click on other size and colours if there are NO inventory in it?

Please, contact administrator
for this information.

#388598 Copied Theme version: 9.3

4 Answers

Simon

Participant

March 26, 2024 at 03:54

Well. If we will take a look in the product card on the grid, it works as I want to, but inside the product card its not.

Files is visible for topic creator and
support staff only.

#388601 Copied

Tony Rodriguez

Support staff

March 26, 2024 at 09:12

Hello, @Simon,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

For your reference, we have enabled the “Hide out of stock items” option within the WordPress dashboard. You can find this setting by navigating to WooCommerce > Settings > Products > Inventory.

Please find the attached image for further guidance. https://imgur.com/HOsQqSl

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
The 8Theme Team

#388625 Copied

Simon

Participant

March 26, 2024 at 09:27

Thanks a lot!

#388628 Copied

Andrew Mitchell

Support staff

March 26, 2024 at 09:27

Dear Simon,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#388629 Copied
Tagged: best selling woocommerce, fix variation swatches, swatches not working, variation swatches solutions, woocommerce themes issues, woocommerce troubleshooting
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