Variation Swatches out of stock line-thought

This topic has 4 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: Weini
    Weini
    Participant
    April 29, 2024 at 07:33

    The variation swatches “out of stock” line-thought is working on product archive pages but not working on single product page as I need this function to work as well on single product page so customer can easily know which one is out of stock.

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 29, 2024 at 07:49

    Hello, @Weini,

    Thank you so much for purchasing our theme and contacting our support center.

    To better understand the issue you are encountering, could you kindly provide a screenshot of the problem along with the URL of the page where the issue is occurring?

    Additionally, please provide your site’s wp-admin access credentials in the private content area. This will allow us to examine your settings more closely and offer the necessary assistance.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Weini
    Weini
    Participant
    April 29, 2024 at 07:56

    here you go

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    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 29, 2024 at 08:09

    Hello, @Weini,

    We appreciate your cooperation in providing us with the wp-admin access. We are pleased to inform you that the issue has been successfully resolved.

    We have checked this option: WooCommerce > Settings > Products > Inventory > Out of stock visibility > Hide out-of-stock items from the catalog. Which has resolved your issue.

    Please revisit your site after clearing your browser’s cache to see the updates. Should you have any further questions or require additional assistance, feel free to contact us.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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