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Variation-swatches problem with WooSubscription

This topic has 4 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

Daniel

Participant

August 30, 2024 at 09:41

We are using the official WooSubscription plugin from WooCommerce self.

Most of our products are variants (variable-subscription). For the variation-swatches, the selection works correctly on the single product page, and the price is displayed correct. The product can also be added to the cart without any issues.
https://www.subris.net/product/paket-zeiterfassung/

However, in the shop view, only a ‘general price text’ is displayed. Although the variation-swatches are clickable, the price does not change, and it is not possible to add the product to the cart. (We have temporarily disabled the ‘add to cart’ button now.)
https://www.subris.net/shop/

We are experiencing the same issue when using the products in the grid element on other pages as well.
https://www.subris.net/erp-crm-system/timekeeping/#prices

Have we setup something wrong, or is it a problem from WooSubsciption?

Please, contact administrator
for this information.

#412322 Copied Theme version: 9.3.15

3 Answers

Andrew Mitchell

Support staff

August 30, 2024 at 17:00

Hello, Daniel,

Thank you for reaching out to us. To assist you more effectively, could you please provide us with the FTP access details? This information will enable us to thoroughly investigate and resolve the issue.

Best regards,
The 8Theme Team

#412421 Copied

Daniel

Participant

August 30, 2024 at 20:53

FTP access data in private section

Please contact administrator
for this information.

#412441 Copied

Andrew Mitchell

Support staff

September 2, 2024 at 15:30

Hello, Daniel,

We hope this message finds you well. We are writing to express our gratitude for the access you have provided. We are pleased to inform you that we have successfully integrated compatibility with the WooSubscription plugin.

Please take a moment to verify this update at your earliest convenience. Additionally, we would like to inform you that the upcoming theme update will also include fiscal features.

Thank you for your attention to this matter. We look forward to your feedback.

Best Regards,
The 8Theme Team

#412752 Copied
Tagged: best selling woocommerce, swatches problem solution, variation swatches issue, woocommerce subscription fixes, woocommerce themes, woosubscription problem
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