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Variation swatches: unavailable variant crossed out

This topic has 4 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

Nicola

Participant

November 28, 2024 at 10:19

I have activated the variation swatches on my website. Unfortunately, they are not displayed correctly on the product page. Although the product is not available, the icon is not crossed out. In the screenshot, the color “gold” should actually be crossed out because it is not in stock. Can you help me with this problem?

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3 Answers

Rose Tyler

Support staff

November 28, 2024 at 11:27

Hello, Nicola,

Thank you for reaching out to us.

We kindly request you to navigate to **WooCommerce > Settings > Products > Inventory** and enable the option to **Hide out of stock items from the catalog**. After making this adjustment, please clear your cache and review the result on a single product page.

Best Regards,
8Theme’s Team

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Nicola

Participant

November 28, 2024 at 11:44

Hi, thank you, but unfortunately this means that unavailable products are no longer displayed in the product catalog and the customer can no longer put himself on the waiting list.

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Rose Tyler

Support staff

November 28, 2024 at 12:53

Hello, Nicola,

You need to choose one of the two options provided.

For inquiries regarding new features and functional improvements, we kindly ask that you reach out to our development team directly through the following page: https://www.8theme.com/taskboard/

Best Regards,
8Theme’s Team

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