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Variation Swatches Wrong Variation (Colour) image is shown – regression bug

This topic has 4 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

  • Avatar: Olga777
    Olga777
    Participant
    August 4, 2021 at 01:20

    Hi there,

    It used to be working totally fine, but since recent updates it does NOT work anymore.

    The product has 2 colour variation options. If a user selects (click on the colour variation) colour (let’s say “Turquoise” as per attached screenshot), it should display the product photo attached to this specific colour variation (turquoise photo of the product). However it does NOT display this colour upon selecting this colour. It just display the main photo colour. Can you please help to fix it?
    We have some products with 10 different colour variations and it is very inconvenient for the customers, as they need to see the correct product colour upon selecting that colour.
    Screenshot attached https://staging-funfashion.kinsta.cloud/wp-content/uploads/2021/08/Screen-Shot-2021-08-03-at-7.58.49-PM.png

    #297614 Copied Theme version: 8.0.3 WooCommerce version: latest
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2021 at 12:18

    Hello,

    At first sight, it works fine – https://gyazo.com/98cfcd17c38fa57126d1075b985f0bbc

    Regards

    #297686 Copied
    Avatar: Olga777
    Olga777
    Participant
    August 4, 2021 at 13:49

    Thank you Rose. The problem was caused by cookies. As soon as they are cleared it works fine.

    #297707 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2021 at 13:55

    Thanks for letting us know. Have a nice day!

    Regards

    #297709 Copied
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