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Variations not displaying on Featured, Cross-sell or up-sell sections

This topic has 9 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Rose Tyler

oneblinkmedia

Participant

May 7, 2017 at 11:32

Hi,

The doesn’t display up-sells etc when a specific variation of a product is selected, but works ok for main products only. Store I’m working on includes handgabs in different colours under one parent code, but I’m unable to link colours in any of the said sections.

I’ve looked at code in up-sells.php and this is definetely problem with the (outdated?) method in how products are retrieved. Overriding it with *standard* woocommerce 3.0.5 code corrects it!

Can you please advise of *all* relevant code changes needed, since I have to handover project to the client next wek and am still discovering issues.

Thank you

Mario

P.S. The sites has been updated to the latest version of Legenda theme (3.2) and running woocommerce 3.0.5.

Please, contact administrator
for this information.

#162457 Copied Theme version: 3.2 WooCommerce version: 3.0.5

8 Answers

Rose Tyler

Support staff

May 8, 2017 at 15:15

Hello,

Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme reply back and provide me wp-admin and FTP accesses in Private Content area.

Regards,
Rose Tyler.

#162556 Copied

oneblinkmedia

Participant

May 9, 2017 at 18:18

Hi,

As said earlier standard theme (wp twentyseventeen) behaves correctly. I’ve attached two screenshots which show up-sells for the same product; one in legenda, second in the standard theme. Standard theme displays a variation correctly.

Login details on priv.

https://ibb.co/mPUiqk
https://ibb.co/muO9Vk

Please, contact administrator
for this information.

#162636 Copied

oneblinkmedia

Participant

May 11, 2017 at 08:38

Any news?

#162774 Copied

Rose Tyler

Support staff

May 11, 2017 at 10:30

Hello,

Sorry for the delay.
The wp-admin credentials are incorrect. Please check them.

Regards,
Rose Tyler.

#162809 Copied

oneblinkmedia

Participant

May 12, 2017 at 07:15

Hi,

I’ve just corrected the password. Please use credentials from the previous reply.

Thank you

Mario

#162913 Copied

Rose Tyler

Support staff

May 12, 2017 at 14:36

Hello,

Try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and check your issues.
We can’t guarantee full compatibility of 3rd-party plugins with the theme.

Regards,
Rose Tyler.

#162973 Copied

oneblinkmedia

Participant

May 19, 2017 at 07:20

Fyi, I’ve resolved it myself

#163536 Copied

Rose Tyler

Support staff

May 19, 2017 at 09:55

Hello,

I’m glad that you sorted out.
Feel free to ask if you need any other help.

Regards,
Rose Tyler.

#163560 Copied
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Variations not displaying on Featured, Cross-sell or up-sell sections

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