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Variations not working - by shecrieswar - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

  • Avatar: shecrieswar
    shecrieswar
    Participant
    May 12, 2016 at 16:37

    Hi there

    I am trying to add a new size variation to a product I have live on my site. I have the Attributes set up correctly. However, when I add the new Variation which is XL, along with Regular Price and Stock Qty the new variation will not save.

    Is there a quick fix for this?

    Many Thanks
    Kev

    WC Version: 2.5.5
    WP Version: 4.5.2
    Blanco Version: 3.5

    #125531 Copied Theme version: 3.5 WooCommerce version: 2.5.5
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 12, 2016 at 18:24

    Hello,

    Please provide us with WP Dashboard credentials in private content and link to a product you are talking about.

    Best regards,
    Jack Richardson.

    #125542 Copied
    Avatar: shecrieswar
    shecrieswar
    Participant
    May 12, 2016 at 18:38

    Hi Jack

    Thanks for looking into this for me.

    I have also noticed on all other products if I try to adjust variations such as price and quantity these also don’t save.

    Thanks
    Kev

    Please, contact administrator
    for this information.
    #125547 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 13, 2016 at 12:42

    Hello,

    The same issue persists with default Woocommerce theme Storefront too. So it’s not related to our theme.
    Perhaps this is related to server configuration. We recommend you to contact Woocommerce support regarding the problem and mention that it happens with their default theme Storefront.

    Best regards,
    Jack Richardson.

    #125685 Copied
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