Variations on Products dont show price - by Ralf Seybold

This topic has 9 replies, 3 voices, and was last updated 9 years ago ago by Robert Hall

  • Avatar: Ralf Seybold
    Ralf Seybold
    Participant
    December 4, 2015 at 14:47

    We have experienced a problem when using more than one product with the same variations within a single category.

    The product would not show the price anymore and this looks like a Jscript error to me

    Please try for yourselves

    http://laufruhe.de/produkt/laufruhe-kugelschreiber/

    Chose a variaty of the product, price wont change…

    In a different Category all works fine
    http://laufruhe.de/produkt/laufruhe-unique/

    What happend?

    On checking out the correct price is shown – thus the correct price is KNOWN but not SHOWN on product page…

    Thanks for helping.

    Best Ralf

    8 Answers
    Avatar: Ralf Seybold
    Ralf Seybold
    Participant
    December 4, 2015 at 15:45

    As I can see it is definately a theme-problem.

    Because, when I switch to a different theme, as in developer-site, everything works fine.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 4, 2015 at 16:26

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Ralf Seybold
    Ralf Seybold
    Participant
    December 4, 2015 at 16:50

    Private message

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 4, 2015 at 17:23

    Hello,

    Some plugin is causing the issue.
    Please disable them one by one to find it out.

    Regards,
    Eva Kemp.

    Avatar: Ralf Seybold
    Ralf Seybold
    Participant
    December 4, 2015 at 18:49

    If so, it must be a Plugin that comes with the thene. Because switching to a Themen by wpmudev and keeeping all Plugins zurned on, everything is Wirkung fine…

    Avatar: Eva
    Eva Kemp
    Support staff
    December 4, 2015 at 19:49

    Hello,

    Some plugins are not compatible with the theme and we don’t guarantee full compatibility of 3rd-party plugins with the theme.
    So the plugins that are included in the package can’t be the reason. Try to disable all 3rd-party plugins and check variable products.

    Regards,
    Eva Kemp.

    Avatar: Ralf Seybold
    Ralf Seybold
    Participant
    December 5, 2015 at 07:17

    Thanks for your help, Eva.

    Indeed the problem is a 3rd party Plugin.

    The Problem lies in the Plugin “WooCommerce Germanized” which makes WooCommerce compliant to local law in Germany.

    I think, WooPress should be compliant with this Plugin because of the compliancy with the german market.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 5, 2015 at 08:28

    Hello,

    We’re glad to hear that your issue solved.

    Also we’ll taken your request into our account.

    Sorry for the inconvenience.

    Regards,
    Robert Hall.

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