Variations swatches do not work in the store and on the product page.

This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: ruikowski
    ruikowski
    Participant
    July 6, 2023 at 13:08

    Hi

    Unfortunately variations swatches don’t work on my site:
    https://lapraia.store/product/bikini/bottom-style/regular/bikini-ashley-fucsia/

    Additionally, I would like to use the Back in stock notifire plugin. I would like unavailable sizes (swatches with a red cross) to be clickable and enable the possibility of signing up for the waiting list.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2023 at 13:24

    Hello, Ruikowski,

    Thank you for contacting us and for using XStore.

    Please watch this video https://youtu.be/LgzC4iK-j6A
    Edit attribute and re-select type – https://prnt.sc/XO3c6zrlnCdF
    If this doesn’t help, provide temporary wp-admin access, so we can check your settings.

    Kind Regards,
    8theme team

    Avatar: ruikowski
    ruikowski
    Participant
    July 6, 2023 at 13:55

    Ohh i forgot about this setting on attributes site (type was change after products importing) Thank you!

    And what about Back in stock plugin? Is it the way make a crossed variation clickable?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2023 at 14:55

    Hello, Ruikowski,

    Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Kind Regards,
    8theme team

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