Return to previous page

Variations swatches product catalog issue.

This topic has 10 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

Ministry Of Concrete

Participant

May 30, 2022 at 17:42

Hello,

So i have enabled the option that shows variation swatched on product catalog but its not working properly.
At first it was fine after some time i noticed that variation swatches are visible only on some products and not on all the variation products as it should.

Issue Screenshot: https://prnt.sc/2RsItpFOiOhX

Thanks!

#324852 Copied Theme version: 8.1.6 WooCommerce version: 6.5.1

9 Answers

Olga Barlow

Support staff

May 31, 2022 at 14:32

Hello,

Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.

Regards

#324896 Copied

Ministry Of Concrete

Participant

May 31, 2022 at 18:21

There you go.

Thanks.

Please contact administrator
for this information.

#324915 Copied

Rose Tyler

Support staff

June 1, 2022 at 06:59

Hello,

Provide temporary FTP access (FTP host, FTP username, FTP password, FTP port). If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#324941 Copied

Ministry Of Concrete

Participant

June 1, 2022 at 13:40

Sorry about that, got confused.
Yes i can, there you go!

Please contact administrator
for this information.

#324969 Copied

Rose Tyler

Support staff

June 1, 2022 at 13:43

Thanks for the reply!
You provided access to empty directory https://prnt.sc/_N6q23zXj1dM
Please, give us FTP access to your WP installation files.

Regards

#324970 Copied

Ministry Of Concrete

Participant

June 1, 2022 at 17:27

Damn, sorry for the inconvenience.
Try again with the same ftp access info.

#324997 Copied

Olga Barlow

Support staff

June 3, 2022 at 09:33

Hello,

I checked your site and variation swatches are ok https://prnt.sc/t9RCdo7aXAjq
Have you sorted it out?

Regards

#325089 Copied

Ministry Of Concrete

Participant

June 3, 2022 at 14:04

Yes its working properly now!

Thanks.

#325132 Copied

Olga Barlow

Support staff

June 3, 2022 at 15:07

Hello,

You are welcome.

Regards

#325138 Copied
Tagged: catalog, issue, product, swatches, templates, variations, woocommerce, wordpress
Viewing 10 results - 1 through 10 (of 10 total)