Variations titles no not show in live website

This topic has 4 replies, 3 voices, and was last updated 3 days, 21 hours ago ago by Tony Rodriguez

  • Avatar: Matt123
    Matt123
    Participant
    March 28, 2025 at 11:06

    Hi,

    i can’t find the way to show variation titles on live website.

    In the preview editor everything is fine tho. I’ve deleted cache but nothing seems to work.

    Also, ajax add to cart drawer do not work anymore.

    What do you suggest?

    Thank you

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    support staff only.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2025 at 11:59

    Hello,

    Thank you for reaching out to us.

    1/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    2/ Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Matt123
    Matt123
    Participant
    March 28, 2025 at 12:23

    I did as you suggested, it was the variations swatches plugin.

    Solved!
    Thank you

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 28, 2025 at 12:23

    Dear Matt123,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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