Variation swatch is not showing again on my website

This topic has 2 replies, 2 voices, and was last updated 2 months, 4 weeks ago ago by Tony Rodriguez

  • Avatar: dew
    dew
    Participant
    August 16, 2024 at 19:29

    I am facing same problem again, variation swatches is not working, I removed color attributes and added new color attributes, after it stops showing variation circle image.

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 17, 2024 at 08:06

    Hello, @dew,

    Thank you for contacting us and for using XStore.

    To enable us to understand and resolve the issues you are experiencing more effectively, could you kindly provide us with screenshots of the problems and the URL of the page where these issues are occurring?

    We appreciate your cooperation and look forward to assisting you promptly.

    Additionally, We recommend switching to global product attributes for all your products to ensure consistency and functionality across your site. We believe this change will effectively resolve the issues you are experiencing.

    Additionally, for further guidance, please watch the video tutorial available at (https://youtu.be/LgzC4iK-j6A?si=ra4CPIn8RC8dP4AR) -This tutorial provides detailed information about managing product attributes and variations.

    Should you require any further assistance or have questions, please do not hesitate to contact us. We are here to help.

    Best regards,
    The 8Theme Team

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