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VC Message Box Bug - by iMedia - on WordPress WooCommerce support

This topic has 13 replies, 4 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

iMedia

Participant

January 14, 2016 at 01:59

Hi,

We are adding a VC message box. But the front-end doesn’t reflect our current settings. Tried clearing cache, cleaning the db, created a template, but the problem persists.

Backend Screen Shot
Front-end displaying different

Thanks,

#107951 Copied Theme version: Woopress v 0.0.1 WooCommerce version: 2.4.13

12 Answers

Robert Hall

Support staff

January 14, 2016 at 08:25

Hello,

Have you using the latest version of the WooPress theme and Visual Composer plugin?
You can download the latest version of the theme here:
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
and download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#107968 Copied

iMedia

Participant

January 15, 2016 at 17:15

Hi,

Installed the newest version of the theme and plugins. Still no luck. Have you checked for this bug on your end? A couple of the VC Message Box style options seem to be off.

Thanks,

#108305 Copied

Jack Richardson

Support staff

January 18, 2016 at 09:57

Hello,

Please upload your site to any hosting and provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#108487 Copied

iMedia

Participant

January 19, 2016 at 02:58

Hi,

Attached are your login credentials. After we updated the theme we also lost the quick view. It’s enabled in the theme options but won’t show up on the site.

Thanks for help!

Please, contact administrator
for this information.

#108635 Copied

Eva Kemp

Support staff

January 19, 2016 at 09:20

Hello,

There is a bug in the theme.
We’ll fix it in the next theme update.

Sorry for inconveniences.

Regards,
Eva Kemp.

#108671 Copied

iMedia

Participant

January 19, 2016 at 17:25

Hi

Thanks for checking it out. Do you have an idea when this will be updated?

#108772 Copied

iMedia

Participant

January 19, 2016 at 17:29

Do you have a copy of the older version we can use that has the quick view working? We are presenting the site this week and would like to have that feature working.

Thanks,

#108775 Copied

Eva Kemp

Support staff

January 20, 2016 at 12:58

Hello,

Now we can’t access wp-admin panel to check “quick view” issue. Please give us correct credentials and also provide FTP login details.

Thank you.

Regards,
Eva Kemp.

#108879 Copied

iMedia

Participant

January 20, 2016 at 16:12

Updated info below.

Thanks!

Please, contact administrator
for this information.

#108965 Copied
Eva Kemp

Support staff

January 20, 2016 at 18:21
Hello,

The problem was because of big font size.
I’ve added this code in Global Custom CSS:
```
.footer-product .yith-wcwl-add-button a.add_to_wishlist, .footer-product .show-quickly  {
     font-size: 12px !important;
}
```
Please check products now.

Regards,
Eva Kemp.
#109005 Copied
iMedia

Participant

January 20, 2016 at 18:27

Perfect, that works great. Thanks for the quick turnaround!

#109008 Copied

Eva Kemp

Support staff

January 20, 2016 at 18:49

Hello,

You’re welcome.

Regards,
Eva Kemp.

#109014 Copied
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