Return to previous page

Vendor Page layout is not working properly

This topic has 9 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

Azager

Participant

July 15, 2022 at 06:49

Please follow the url I added below to check out this issue.

You can see the section to the right. It is squished when you view on a desktop.

Please, contact administrator
for this information.

#329737 Copied Theme version: 8.2.3 WooCommerce version: 6.7.0

8 Answers

Awais Ahmed

Participant

July 15, 2022 at 07:34

Hello, @Azager,

The image is poor quality that’s why it doesn’t fit in the section and causes the issue. As you can see in the image: https://postimg.cc/PpkN6hc4 when I remove the image width and height the section appears fine please try to use the high-resolution images in order to solve your issue.

Regards 8Themes Team.

#329742 Copied

Azager

Participant

July 15, 2022 at 07:37

Thank you!
I will implement this.

#329743 Copied

Azager

Participant

July 15, 2022 at 11:02

Hello, i am still experiencing the same issue. Please i need this fixed. I can’t have my customers seeing my vendor pages like this. And this issue occurs with every vendor store page. Please help!

Please contact administrator
for this information.

#329765 Copied

Rose Tyler

Support staff

July 15, 2022 at 12:29

Hello,

Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#329782 Copied

Azager

Participant

July 15, 2022 at 14:02

Thanks
Credentials Created!

Please contact administrator
for this information.

#329796 Copied

Rose Tyler

Support staff

July 15, 2022 at 14:24

Hello,

I’ve disabled “Enable Store Sidebar From Theme” option in settings of Dokan plugin > Appearance.
I will ask our dev team to check if this option can work fine with our theme. Meanwhile, please keep it disabled.

Regards

#329798 Copied

Azager

Participant

July 16, 2022 at 02:27

Thanks!
Are you able to keep me updated?

#329816 Copied

Rose Tyler

Support staff

July 16, 2022 at 10:30

Ok. I will let you know once get an answer from our dev team.

Regards

#329834 Copied
Tagged: error, layout, page, themes, vendor, woocommerce, wordpress
Viewing 9 results - 1 through 9 (of 9 total)