This topic has 4 replies, 3 voices, and was last updated 19 hours, 1 minutes ago ago by Jack Richardson
Having error in product creation, I’m getting error. Error code pasted in private content area.
Hello,
Thank you for reaching out to us.
Please provide us with FTP access in the private content area.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Thank you for your cooperation and we look forward to hearing from you soon.
Best Regards,
8Theme’s Team
OK, FTP details provided in private content area.
Hello @demos,
We hope this message finds you well.
Could you kindly provide us with the URL of the page where you encountered the error? Unfortunately, we have been unable to locate the issue you mentioned on the website.
Thank you for your assistance.
Best regards,
The 8Theme Team
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