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Veriation image has added but its not showing its thumbnail

This topic has 7 replies, 2 voices, and was last updated 9 months, 1 weeks ago ago by Tony Rodriguez

Rakibul

Participant

February 14, 2024 at 20:19

Variation image has been added but it’s not showing its thumbnail. i have shared details in the attached image below.

Please, contact administrator
for this information.

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#383404 Copied Theme version: 9.2.8

6 Answers

Rakibul

Participant

February 14, 2024 at 20:22

Check this product url please.

https://jorurishop.com/product/luxury-t-table-cutwork-runner-for-smart-home/

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Tony Rodriguez

Support staff

February 15, 2024 at 07:14

Hello, @Rakibul,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes in effect.

To address the matter, we have activated the “Use Images From Product Variations” option, which can be found under the following navigation path: XStore > Theme Options > WooCommerce > Shop > Shop Elements > Variation Swatches. This adjustment has rectified the issue you were experiencing.

For your convenience, we have provided a reference image in the uploaded file area to guide you through the changes made.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

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Rakibul

Participant

February 15, 2024 at 12:08

okay. what about this portion? please also solve this. attached

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Rakibul

Participant

February 15, 2024 at 12:20

i have solved it & i have another question.

#383487 Copied

Rakibul

Participant

February 15, 2024 at 12:35

Check homepage. how can I show show variation image below the product? like shop page. attached.

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#383489 Copied

Tony Rodriguez

Support staff

February 15, 2024 at 13:04

Hello, @Rakibul,

We are pleased to inform you that the issue you reported has been successfully resolved. To view the changes on your website, we kindly ask that you clear your browser’s cache before proceeding.

Our team has made the necessary edits to the homepage using Elementor. You can verify these adjustments by navigating to Edit General/Tabs and reviewing the specific block in question.

Furthermore, please proceed to the Static Block section, where you can edit the specific block with Elementor. Ensure that the ‘Show Swatches’ option is enabled, and remember to save your updates.

For your convenience, we have provided a reference image in the uploaded file area to guide you through these changes.

Should you require any further assistance or have additional queries, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Files is visible for topic creator and
support staff only.

#383493 Copied
Tagged: ecommerce solutions, image display problem, product image, thumbnail issue, veriation image, woocommerce, wordpress templates
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