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Vertical header problems - by Miroslav - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

Miroslav

Participant

November 28, 2020 at 13:57

Hello,
I try to build vertical header and it seems that it’s almost done, but without the hamburger menu…I can adjust it in my backend, fut on the real site there is no icon, nothing. I tried to change the background color and the place of social icons too. The social icons works properly, but the hamburger menu and the background color- not at all
https://prnt.sc/vrs3fh
https://prnt.sc/vrs71c

#261692 Copied Theme version: 7.1.3

5 Answers

Rose Tyler

Support staff

November 28, 2020 at 14:21

Hello,

I suppose it is a cache issue, here what I can see – https://prnt.sc/vrsjce , so you just need to clear cache.

Regards

#261694 Copied

Miroslav

Participant

November 28, 2020 at 15:14

You suppose… or you will help me?!
Is this solve the problem?
I see one thing on Xstore and different look on my site…
That’s why I chose background color that I don’t need
I checked out my cache and cleaned it up with W3 Cache plugin but the problem still exist
Please, I kindly ask you to provide me a solution
You know how important is each minute in this period of the year..
I hope you’ll fix this issue and help me soon
Best regards!

Please contact administrator
for this information.

#261703 Copied

Rose Tyler

Support staff

November 28, 2020 at 15:53

Dear,

As was mentioned, I do not see the problem on your site. Here is view from the customizer – https://prnt.sc/vrtos8 , and from the live site in an incognito window – https://prnt.sc/vrtpb2

I’ve changed the background color and zoom – https://prnt.sc/vrtqpx , disabled the W3 Total Cache , and can clearly see the result – https://prnt.sc/vrtskq So contact the support of the cache plugin to find our why you can’t clear the cache, or keep the plugin disabled and activate it once all changes on the site will be finished.

Regards

#261715 Copied

Miroslav

Participant

November 28, 2020 at 16:02

Thank you for this quick responce!
I beg you a pardon!
Have a nice work!

#261716 Copied

Rose Tyler

Support staff

November 28, 2020 at 16:23

You’re welcome!
Have a good day!

Regards

#261717 Copied
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