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Vertical menu is not working anymore - by janel82

This topic has 6 replies, 2 voices, and was last updated 4 years, 3 months ago ago by janel82

janel82

Participant

November 10, 2020 at 11:02

Hi

My vertical menu was working before. Now it’s not working.
The demo used is home decor
Everything is set up correctly. I have enabled it but when I click on the hamburger horizontal lines my menu is showing.
How can I share to you some screenshots?

#258781 Copied Theme version: 1.0 WooCommerce version: 4.6.2

5 Answers

janel82

Participant

November 10, 2020 at 11:09

sorry spelling mistake * when I click on the hamburger horizontal lines my menu is not showing.

#258782 Copied

Rose Tyler

Support staff

November 10, 2020 at 11:40

Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
Let us know the result. Provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#258783 Copied

janel82

Participant

November 10, 2020 at 12:37

Hello

Note that the plugins used are still the ongoing ones that I had been using so far.
Please find tempory access details in private area.

Many thanks

Please contact administrator
for this information.

#258800 Copied

Rose Tyler

Support staff

November 10, 2020 at 14:48

Hi,

I do not see the problem – https://prnt.sc/vgs602 Please clear cache and check one more time.

Regards

#258844 Copied

janel82

Participant

November 10, 2020 at 16:02

yes it is now working.
Many thanks I cleared caches.

#258860 Copied
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