Very high ram usage and website does not open

This topic has 2 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

  • Avatar: can ozguş
    can ozgel
    Participant
    March 31, 2023 at 09:28

    Hi,

    I have installed the grocery-market theme. i have an issue.
    When I check it through cpanel, I see that the ram usage is very high. The site gives an error like this and does not open.

    Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 31, 2023 at 10:55

    Hello, Can Ozgel,

    Please read this article – https://kinsta.com/blog/http-error-503/ do tests and ask your hosting provider for assistance.
    Let us know the results.

    Kind Regards,
    8theme team

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