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Very slow website - by faktury - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

faktury

Participant

October 25, 2020 at 08:56

I bought xstore theme and I am very dissapointed because my website load everthing very slow – previously I had DIVI theme and everything wors fine but now it’s terrlbile I have score 7!!!
Second problem this website generate big traffic in my hosting, I have ssd hosting.
Please help me, I add a lot of products, I want to use this theme but despite remove plugins I don’t know what I should do more?

#256432 Copied Theme version: 8 WooCommerce version: 5.4

1 Answer

Rose Tyler

Support staff

October 25, 2020 at 10:15

Hello,

Thanks for using our theme.
Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Also, in the next theme update (will be released during 3 days) we add some improvements.
Please contact us after the update and provide temporary wp-admin access, we will check what can be done to help you.

Regards

#256446 Copied
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