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Very slow website - by faktury - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

  • Avatar: faktury
    faktury
    Participant
    October 25, 2020 at 08:56

    I bought xstore theme and I am very dissapointed because my website load everthing very slow – previously I had DIVI theme and everything wors fine but now it’s terrlbile I have score 7!!!
    Second problem this website generate big traffic in my hosting, I have ssd hosting.
    Please help me, I add a lot of products, I want to use this theme but despite remove plugins I don’t know what I should do more?

    #256432 Copied Theme version: 8 WooCommerce version: 5.4
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2020 at 10:15

    Hello,

    Thanks for using our theme.
    Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    Also, in the next theme update (will be released during 3 days) we add some improvements.
    Please contact us after the update and provide temporary wp-admin access, we will check what can be done to help you.

    Regards

    #256446 Copied
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