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Very,very slow work and save in the backend Theme

This topic has 15 replies, 4 voices, and was last updated 8 years, 4 months ago ago by Olga Barlow

vertkhan

Participant

November 27, 2016 at 22:17

Hi
I installed your theme as you show in the video.I use configuration PHP as a screen http://prntscr.com/dciho2 and http://prntscr.com/dcihy5.
When I press any button in the backend web (with Visual Composer) I have to wait to any reaction 20- 40 sec.It’s horrible .:(
Can you find any solution?
Regards
Andrea

Please, contact administrator
for this information.

#147101 Copied Theme version: 3.0 WooCommerce version: 2.6.8

14 Answers

8theme

Support staff

November 28, 2016 at 09:14

Hello,

Could you please check how fast your backend will work with a standard WordPress theme? In case it loads to slow with other themes also we suggest you contact your hosting providers and ask for help since it is a server related issue.

Regards

#147122 Copied

vertkhan

Participant

November 28, 2016 at 11:04

Hi
Could you see haw slow work my backend ,but this very slow work concerning only main page .Other pages are working normal.(fast :))
Cheers
Andrea

#147139 Copied

8theme

Support staff

November 28, 2016 at 14:45

Hi,

But we don’t see our theme installed on your website at all.

Regards

#147172 Copied

vertkhan

Participant

November 28, 2016 at 14:49

Hi
Sorry for my mistake
I attached data of my web in private contect
Cheers
Andrea

Please, contact administrator
for this information.

#147173 Copied

8theme

Support staff

November 28, 2016 at 15:03

Thank you.

Could you please check two things:

1. Switch to default wordpress theme and check site loading

2. Try to remove all sections one by one from your home page with Visual Composer to see which one needs much time to load.

Regards

#147177 Copied

vertkhan

Participant

November 28, 2016 at 15:38

Hi
How can I understand your suggest”1. Switch to default wordpress theme and check site loading”.Do you suggest open this site with another theme?
Cheers
Andrea

#147187 Copied

Olga Barlow

Participant

November 28, 2016 at 15:49

Hello,

You need to check if you have speed issues with our theme only or even with default WP theme, that’s why go to Appearance > Themes and enable default WP theme and check the speed of your site.

Regards

#147193 Copied

vertkhan

Participant

November 30, 2016 at 11:00

Hi I’ve checked all with my provider .Our server is OK.This slow work contain only your main page as I wrote in the private content.Once again please check this and help me how to resolve this.The work on this page is mission impossible 🙂
Cheers
Andrea

#147435 Copied

Olga Barlow

Participant

December 2, 2016 at 09:36

Hello,

Take my apologies for the delay in answering.
Have you tried to edit the page with default WP theme? What results did you get?
I see you are using many additional plugins for VC such as Save Load Element for Visual Composer, Templatera. These plugins also may affect the speed of your backend. Please, disable all the third-party plugins except those came bundled with our theme and check the page editing.

Regards

#147688 Copied

vertkhan

Participant

December 2, 2016 at 09:59

Hi
I removed all foreign plugin but the effect is the same 🙁
Regards
Andrea

#147694 Copied

vertkhan

Participant

December 2, 2016 at 10:23

Hi
For your information I compress all photos ( my photos have weight between 65-85 KB)
But I have in the PageSpeed Insights horrible result
for the computer http://prntscr.com/dedxvm
for the mobile http://prntscr.com/dedy5u
for all GTmetrix http://prntscr.com/deebq7
Especially please see how to load mobile version .Is it really mission impossible 🙁
I have tested the work WordPress backend after removing the plugins.The slow work it’s only Chrom. In the Firefox I do not have this problem .Also when can restored plugin Templatera and VC in the chrom backend work extremaly slow.But in the Firefofox I do not this problem.
For my opinion this is any conflict with Xstore page and Chrom.
Please answer me why this main page have disastrous results of PageSpeed Insights
Regards
Andrea

#147698 Copied

Olga Barlow

Participant

December 2, 2016 at 16:39

Hello,

First of all you need to check the content on your site:
– disable plugins that you don’t use http://prntscr.com/dehpxu
– optimize images http://prntscr.com/dehqqd there are special services for the image optimization, https://kraken.io/ for example. You’ll be able to install special plugin for the WP and optimize all the images you have
Also, solve the moments related to your server http://prntscr.com/dehsn2
I have deactivated your cache plugin and installed W3 Total Cache. It gives the better result for your site, but you still should solve the problem with images
http://prntscr.com/dei9t1
http://prntscr.com/deiaet
https://gtmetrix.com/reports/twojezabawki.eu/jdFO5EcB

Besides, when I test your site with Chrome tool your speed results are not bad http://prntscr.com/deifdn

Regards

#147750 Copied

guilherme

Participant

December 5, 2016 at 17:27

Do you recommend any plugin to make site faster?

#148006 Copied

Olga Barlow

Participant

December 5, 2016 at 17:49

Hello, @guilherme

Use cache plugin. We prefer W3 Total Cache plugin but you can use any other plugin if it gives better results.

Regards

#148014 Copied
Tagged: backend, optimization, performance, speed, theme, woocommerce, wordpress
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