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Video and Auto scroll issues in Google Pixel

This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

gayatri

Participant

December 5, 2022 at 20:53

I’ve been facing an issue with my website and how it renders on Google Pixel 5 phones. The video (16:9) doesn’t expand to fill the screen, only the middle section is taken and enlarged so it looks like it’s 9:16 but it’s really the 16:9 video not showing entirely.

Another issue I’m facing is when I’ve created an auto scroll feature on one of my buttons, it doesn’t auto scroll. It does nothing. This feature works on other mobiles and on desktop.

Please, contact administrator
for this information.

#340612 Copied Theme version: 8.3.8 WooCommerce version: 6.2

1 Answer

Rose Tyler

Support staff

December 6, 2022 at 08:40

Hello,

Thank you so much for purchasing our theme and contacting our support center.
1/ Please provide screenshots.
Where exactly and how the video was added?
2/ What exactly button do you mean?
Does this feature work when a default WP theme is activated on your site? Please note that in case the situation is independent of our theme, we won’t be able to help.

Regards

#340646 Copied
Tagged: auto scroll, google pixel, templates, video issues, woocommerce, wordpress
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