Video has taken over my page - by metaltire

This topic has 6 replies, 2 voices, and was last updated 10 years, 9 months ago ago by Jack Richardson

  • Avatar: metaltire
    metaltire
    Participant
    June 6, 2014 at 05:38

    My home page starts to load normally then BAMMMM, this video takes over and its very fuzzy on the whole page. the issue started when I previewed the page after making a few changes in the edit page area. it prompted me to update the version so I did then this happened and no matter which of the 4 revisions I move to, it does the same thing, starts to load normal then 1 sec into homepage load, the video takes over the page. any help will be VERY appreciated, id hate to scrub it and start from scratch but I will if I have to. This is my first site to build and am opening a new store hopefully sooner than later.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 07:29

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Jack Richardson

    Avatar: metaltire
    metaltire
    Participant
    June 7, 2014 at 06:22

    Ok, well Id like to just switch to a different variant. Id like to go with the childrens toystore version for simplicity. I paid for the woocommerce legenda and really dont care for the layout now and would like the toy store version. I read somewhere all the info is in the documentation folder but I dont see anything in there so Im needing some help on this instead of worrying about the full screen video. Thank you so much for helping me 🙂

    Joe

    Avatar: metaltire
    metaltire
    Participant
    June 7, 2014 at 07:04

    To clarify, I would like to switch the theme entirely over to the Childrens toystore version of Legenda. Its fine if I lose all the data in the transfer because im not very far into it at all. Please help me switch this over. I downloaded Legenda woocommerce from themeforest and didn’t see an option for downloading different versions nor do I see anything in the zipped file saying how to switch over to try all the different versions, there are 11 I believe.

    Thanks much,
    Joe

    Please, contact administrator
    for this information.
    Avatar: metaltire
    metaltire
    Participant
    June 9, 2014 at 00:34

    Please disregard these issues. I have figured out how to switch over and Am happy with it.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 9, 2014 at 08:25

    Hello,

    We’re glad to hear it.
    If you have any questions feel free to contact us!

    Regards,
    Jack Richardson

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