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Video in featured image section - by turner7

This topic has 16 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

turner7

Participant

February 10, 2015 at 23:18

We would like to have the ability to feature a video in place of a featured image (product thumbnail) within the product gallery section. Is this possible?

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15 Answers

Eva Kemp

Support staff

February 10, 2015 at 23:43

Hello,

Yes, you can do this. Go to Products > edit a product, find Product Video section on the right and upload a video file, but remove featured image then.

Thank you.
Regards,
Eva Kemp.

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turner7

Participant

February 10, 2015 at 23:53

It says I’m able to add a video via YouTube. I added the iFrame code <iframe width=”560″ height=”315″ src=”https://www.youtube.com/embed/lp-EO5I60KA” frameborder=”0″ allowfullscreen></iframe> and save the product and I still see no change.

Thanks for the speedy reply.

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Eva Kemp

Support staff

February 11, 2015 at 00:41

Hello,

Please provide us with a page link and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

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turner7

Participant

February 11, 2015 at 01:06

URL to test product: http://rdk.com/product/test/

Thanks,

Etienne

Please, contact administrator
for this information.

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Eva Kemp

Support staff

February 11, 2015 at 09:03

Hello,

The credentials are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

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turner7

Participant

February 11, 2015 at 14:17

Sorry, the user was never generated correctly on our end. This login should work.

Thanks,

Etienne

Please, contact administrator
for this information.

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Eva Kemp

Support staff

February 11, 2015 at 15:37

Hello,

Your video isn’t shown even with default WordPress theme.
Please check if you set any restrictions for the video display in youtube settings.

Thank you,
Regards,
Eva Kemp.

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turner7

Participant

February 11, 2015 at 15:53

I have checked and it does not seem like it’s on YouTube’s end. Allow embed in post was already selected.

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Eva Kemp

Support staff

February 11, 2015 at 21:12

Hello,

Sorry, but it doesn’t work with default WordPress theme. Please try to upload some video file and check it.

Thank you.
Regards,
Eva Kemp.

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turner7

Participant

February 17, 2015 at 21:27

I have created a test site to explore further the issues we are having. I have activated all of the other themes and when I go within a product to edit, there are no options to have a video in place of the featured image. However, if I activate your theme, I have the option to feature a video. From what I can see, default WordPress theme does not give you the ability to feature a video in the featured image.

We just want to get this to work ASAP.

Please advise,

Please, contact administrator
for this information.

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Eva Kemp

Support staff

February 18, 2015 at 09:46

Hello,

You can try to use one of the plugins to add video:
https://wordpress.org/plugins/woocommerce-html5-video/
https://wordpress.org/plugins/woocommerce-video-product-tab/

Thank you.
Regards,
Eva Kemp.

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turner7

Participant

February 18, 2015 at 21:41

I’m not having an issue with embedding a video the the product description page, which these plugins address. I’m having issues with featuring a video in place of the feature image. I would like to have my users the ability to scroll within the shop page and select a product thumbnail to play a video that it’s attached to. Your theme is suppose to have this functionality, correct? If not, can you point me in the right place to get this done? My client, for whatever reason, would really like this feature and will not let go of it.

Thanks,

Etienne

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Brian Johnson

Member

February 19, 2015 at 14:42

Hello,

Our theme supports video for single product page. I have checked the possibility to add video and see no obstacles to do it now. You may create another test page from woocommerce>add product or add video to any existing product using iframe tag. Pay your attention that in our theme video will be added to product gallery only!

If you want to replace featured image with video you should make additional customization (in case you have appropriate skills) of following file: royal/woocommerce/single-product/product-image.php . We recommend to place all the changes in child theme.
Additional customization is beyond the scope of our support.

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turner7

Participant

February 19, 2015 at 15:05

Okay just checking. Thanks for pointing us in the right direction.

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Eva Kemp

Support staff

February 19, 2015 at 17:02

Hello,

You’re welcome.

Regards,
Eva Kemp.

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