VIDEO in homepage not working - by CATC - on WordPress WooCommerce support

This topic has 12 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

  • Avatar: CATC
    CATC
    Participant
    September 27, 2017 at 21:01

    Hi Dears!
    I import the travel version, then changed the address of the youtube video in homepage only (other parameters were left as is) but it’s not showing.
    The video is set as not listed, but public; can You help me please?
    Thank You!

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: CATC
    CATC
    Participant
    September 27, 2017 at 21:01

    Oh, sorry, my new purchase code is

    Please, contact administrator
    for this information.
    Avatar: CATC
    CATC
    Participant
    September 28, 2017 at 01:48

    Sorry, but now it works O_O I don’t know what I change, I tried to put a random video, then mine, and it works °O°
    Sorry for making You loosing time, can You cancel this? I think it will be not interesting for anyone!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2017 at 07:44

    Hello,

    I am glad that you sorted out.

    Regards

    Avatar: CATC
    CATC
    Participant
    October 8, 2017 at 22:45

    Thank You Rose!
    I need further assistance on video please: I choose “stretch row” parameter, but when I downsize the window (as on mobile and tablet) the video is not showing; while I downsize, also, it goes on the left of the page; what do I have to do please?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 9, 2017 at 08:52

    Hello,

    Here you may find more information about video background https://vc.wpbakery.com/video-academy/full-height-row-and-video-background/
    Please try to check the block on a real mobile device.

    Regards

    Avatar: CATC
    CATC
    Participant
    October 9, 2017 at 13:51

    Thank You!! I already did (not checking full height), but it doesn’t work, I am in a real tablet now and also I check from a mobile 🙁
    What can I do?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 9, 2017 at 14:54

    Please check now.

    Regards

    Avatar: CATC
    CATC
    Participant
    October 9, 2017 at 17:37

    Thank You Rose!! It works!!! What did You do?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2017 at 07:58

    You’re welcome!
    I added custom code in Custom css for Home page.

    Regards

    Avatar: CATC
    CATC
    Participant
    October 10, 2017 at 13:28

    Fabulous, thank You!!!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2017 at 13:38

    You’re welcome!
    If you’re happy with our service, don’t forget to rate us 5 stars in ThemeForest. 🙂

    Regards

  • Viewing 12 results - 1 through 12 (of 12 total)

The issue related to '‘VIDEO in homepage not working’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.