Return to previous page

Video light box not working on mobile version

This topic has 5 replies, 3 voices, and was last updated 2 years, 9 months ago ago by aboulwafiissam

aboulwafiissam

Participant

February 8, 2022 at 22:27

Hello
i am facing an issue with the lightbox of video on mobile version it’s not working , but when i try to edit the page using elementor and see if it works inside the editor, it does , but it does not work outside the editor.

#316623 Copied Theme version: 8.1

4 Answers

Rose Tyler

Support staff

February 9, 2022 at 08:11

Hello,

Provide page URL and screenshot of the mentioned lightbox element, please.
Check our demo – https://xstore.8theme.com/elementor/demos/headphone/ Does video https://prnt.sc/26rux8o work on your mobile device? What browser do you use?

Regards

#316638 Copied

aboulwafiissam

Participant

February 9, 2022 at 11:26

Hello
test url : http://xiaomistore.ma/test-description-page/
it does work on desktop but not on the mobile version , i did test on chrome and firefox , same reuslts.
screen shots:
https://prnt.sc/26rztqv
when am inside the editor it does work but when i publish it doesn’t : https://prnt.sc/26rzu93

https://prnt.sc/26rzv8u

sometimes the lightbox shows but it shows at the end of the page and out of focus as seen on this screenshot : https://prnt.sc/26rzvuy

#316651 Copied

Olga Barlow

Support staff

February 9, 2022 at 16:41

Hello,

Go to Theme Options > Speed Optimization > disable option “Disable Elementor Dialog Js”.
Check the video after that.

Regards

#316678 Copied

aboulwafiissam

Participant

February 9, 2022 at 23:27

all good now thanks

#316730 Copied
Tagged: best selling, lightbox, mobile, not working, themes, video, woocommerce
Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘Video light box not working on mobile version’' has been successfully resolved, and the topic is now closed for further responses

Video light box not working on mobile version

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection