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Video - by Libardo - on WordPress WooCommerce support

This topic has 42 replies, 2 voices, and was last updated 10 years ago ago by Eva Kemp

Libardo

Participant

October 29, 2014 at 01:58

Hi Eva,

In addition to my request above, I also noticed that my HTML video is not playing. Please check the URL in private content.

Can you check to see what can be the problem?

Please, contact administrator
for this information.

#22183 Copied

Eva Kemp

Support staff

October 29, 2014 at 13:41

Hello,

The problem may be related to your host:
http://stackoverflow.com/questions/20135530/why-isnt-my-webm-file-playing-in-firefox

Please contact them concerning this issue.

Concerning the youtube videos at the end of the video, you need use some plugin or visit youtube helpbase where some solution may be given.

Thank you.
Regards,
Eva Kemp.

#22244 Copied

Libardo

Participant

October 30, 2014 at 16:54

Thanks Eva.

With regards to ” Concerning the youtube videos at the end of the video, you need use some plugin or visit youtube helpbase where some solution may be given. ” I do remember you did once change something and that the Video was playing without the Adds at the end. Can you provide me with these steps?

#22506 Copied

Eva Kemp

Support staff

October 30, 2014 at 17:45

Hello,

When editing video settings I added &autoplay=1 to the Arguments field to make the video be autoplayed.

Thank you.
Regards,
Eva Kemp.

#22512 Copied

Libardo

Participant

October 30, 2014 at 20:09

Hi Eva,

Thanks much. I just included the code above but the video still stay the same. Could you please check for me?

Have a great day.

#22555 Copied

Eva Kemp

Support staff

October 30, 2014 at 20:41

Hello,

The video in Revolution Slider is played automatically in Firefox browser.
Also the permissions to wp-admin panel of http://www.bkbcuracao.com/soon are restricted and we’re unable to check the settings.
Please give us permissions to check the video settings.

Thank you.
Regards,
Eva Kemp.

Please, contact administrator
for this information.

#22567 Copied

Libardo

Participant

October 30, 2014 at 20:48

Hi Eva,

Please check again. I have enabled permission for you. Please check the one also of wwww.bkbcuracao.com/soon/kohler ( this is the same problem ).

Please, contact administrator
for this information.

#22568 Copied

Eva Kemp

Support staff

October 30, 2014 at 21:27

Hello,

I’ve edited the argument in video settings as you placed it after ;, but should be before this character.

Thank you.
Regards,
Eva Kemp.

#22592 Copied

Libardo

Participant

October 30, 2014 at 23:52

Hi Eva,

Seems like a never ending story with this video. I have tried this just now and see that the video still does not loop automatically. It keeps showing this at the end:

http://i1340.photobucket.com/albums/o728/LibardoBarreto/JUNK/hfgf_zpsd5162d69.png

Maybe is good to check with the developers to see maybe there is a code needs to be edited in the theme self or in Revolution Slider? I’m just thinking out of the box cause I serious dont know where else to go or to see what is happening with this video.

Thanks so far for your dedicated support.

#22601 Copied

Eva Kemp

Support staff

October 31, 2014 at 16:40

Hello,

I’ve removed related videos at the end of the video adding the argument &rel=0 in the Video Settings.
I’ve checked the video with default WordPress theme and such issue persists there too.
So the problem is related to Revolution Slider plugin, not to the theme.
You can contact them concerning this issue.

Thank you.
Regards,
Eva Kemp.

#22707 Copied

Libardo

Participant

October 31, 2014 at 20:58

Hi Eva,

I CANNOT THANKKKKKKK YOU ENOUGH :D:D:D:D:D:D.

IT WORKS.

The Video is Looping now. Wow >> Finally.

The only point pending which I would like to know if that there is anything we can do it ” Mute : the music. Sometimes it does not Mute and sometimes it does.

Thanks in advance.

#22747 Copied

Eva Kemp

Support staff

October 31, 2014 at 21:11

Hello,

You’re welcome.
Sorry, but concerning mute option you need contact Revolution Slider team as the issue persists with default WordPress theme too or find some solution for youtube specialized forums.

Thank you for understanding.

Regards,
Eva Kemp.

#22752 Copied
Tagged: optimization, persuasive, templates, video, woocommerce, wordpress
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