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Videos do not play in quick view - by queenb123

This topic has 7 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Olga Barlow

queenb123

Participant

January 8, 2017 at 02:45

Hi

in your demovideos do not play in quick view?

here in your demo:

https://www.8theme.com/demo/xstore/product-category/woman/#product-video-popup

i have tried this on my site…is this the way its supposed to be?

#151144 Copied

6 Answers

8theme

Support staff

January 9, 2017 at 09:31

Hello,

Thank you for reporting us about the issue. We will check this and prepare a fix to the next theme update.

Regards

#151191 Copied

queenb123

Participant

January 12, 2017 at 00:50

ok but you have now had a new update and the problem still presists…when will this be resolved this?

#151621 Copied

8theme

Support staff

January 12, 2017 at 08:28

Hi,

Could you please provide your website URL and admin access so we can check how it works for you?

Thank you

#151633 Copied

queenb123

Participant

January 15, 2017 at 06:00

SHOP VIEW:

http://wigshml.hmlwigs.com/shop/#product-video-popup:

PRODUCT VIEW

http://wigshml.hmlwigs.com/product/afro-kinky-12/

Please, contact administrator
for this information.

#151887 Copied

queenb123

Participant

January 15, 2017 at 13:15

this is the shop view:

http://wigshml.hmlwigs.com/shop/

for some reason it has this weird link:

http://wigshml.hmlwigs.com/shop/#product-video-popup:

#151899 Copied

Olga Barlow

Support staff

January 16, 2017 at 15:28

Hello,

We display video in popup, Quick View is also popup. Unfortunately, it’s not possible to show popup in popup and we hide enlarge and video buttons for the Quick View window.

I have fixed this on your site and also it will be fixed in next theme update.

Regards

#152007 Copied
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