Return to previous page

View cart intermittently appearing on product pages

This topic has 9 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

andreataylor

Participant

April 29, 2017 at 16:50

Hi there,

We have an issue that only appears sometimes… The ‘View Cart’ button appears on a product page, in-between the product title and the product information. We have set the options so that this should not happen. I have a screen grab if that would help.

Please can you advise,

Best wishes, Andrea

Please, contact administrator
for this information.

#161759 Copied Theme version: 3.1 WooCommerce version: 2.6.14

8 Answers

Rose Tyler

Support staff

May 4, 2017 at 10:39

Hello,

Sorry for the delay.
Please provide the screenshot.

Regards,
Rose Tyler.

#162086 Copied

andreataylor

Participant

May 5, 2017 at 09:54

Thanks Rose,

Sorry, I can’t find the screen grab now..

The issue only happens sometime, so I will need to wait until I see it again and take another screen grab.

Many thanks, Andrea

#162238 Copied

andreataylor

Participant

May 5, 2017 at 09:57

Hi Rose,

The issue with the View Cart button appearing at the top of the product page just happened again – I have a screen grab, please can you let me know how to send it to you?

Many thanks, Andrea

#162239 Copied

Rose Tyler

Support staff

May 5, 2017 at 15:09

Hello,

Please try Lightshot program:
http://app.prntscr.com/en/download.html

Regards,
Rose Tyler.

#162311 Copied

andreataylor

Participant

May 6, 2017 at 17:00

Hi Rose,

I have the screen grab. My question was how do I get the screen grab to you? I.e. there does not appear to be the facility using this contact form to send you a screen grab?

Many thanks, Andrea

#162439 Copied

Rose Tyler

Support staff

May 8, 2017 at 14:43

Hello,

Sorry for the delay.
Please use Lightshot to make re-screenshot and provide me link, for example, http://prntscr.com/f5gu0t

Regards,
Rose Tyler.

#162549 Copied

andreataylor

Participant

May 8, 2017 at 15:54

Hi Rose,

I have provided a link to the screen grab in private content.

Many thanks, Andrea

Please, contact administrator
for this information.

#162564 Copied

Rose Tyler

Support staff

May 10, 2017 at 12:05

Hello,

Please check this topic https://www.8theme.com/topic/add-to-bag-button-issue/

Regards,
Rose Tyler.

#162683 Copied
Viewing 9 results - 1 through 9 (of 9 total)