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View password not working - by buscape - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 4 years ago ago by Olga Barlow

buscape

Participant

January 24, 2021 at 15:54

Hello,
nothing happens when I try to click here
https://prnt.sc/xjy2hx

Kind Regards

#269963 Copied Theme version: 7.2.3 WooCommerce version: 4.9.1

8 Answers

Rose Tyler

Support staff

January 24, 2021 at 17:21

Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, check how it works then.

Please provide URL of your site and temporary wp-admin access.

Regards

#269982 Copied

buscape

Participant

January 24, 2021 at 17:50

Hi,
I’ve disabled all plugins not presented in your list, cleared cache and nothing changed.
Then I enabled them again. I’ve just made a backup so you can test yourself!
Furthermore on other places it works: https://prnt.sc/xk2mci

Please contact administrator
for this information.

#269985 Copied

Rose Tyler

Support staff

January 25, 2021 at 20:46

Hi,

There is a bug. I’ve passed it to one of our technicians. I will let you know once it will be fixed. Please do not change credentials.

Regards

#270126 Copied

Rose Tyler

Support staff

January 26, 2021 at 09:51

Hello,

We’ve checked it more deeply, it can’t work due to scripts of WC, so the eye will be removed from there in the next update of the theme.

Regards

#270209 Copied

buscape

Participant

January 27, 2021 at 19:01

Hi,

but the eye is a good idea when you don’t re-enter the password for confirmation.

#270649 Copied

Olga Barlow

Participant

January 27, 2021 at 22:21

Hello,

We do understand that but unfortunately, WooCommerce plugin scripts do not allow that and we have to remove it.

Regards

#270714 Copied

buscape

Participant

January 28, 2021 at 07:58

A privacy issue…

Please contact administrator
for this information.

#270749 Copied

Olga Barlow

Participant

January 28, 2021 at 17:30

Hello,

No, that’s not our support staff! Block this user and change the credentials.

Regards

#270898 Copied
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