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View product page blank - by paulkeys - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 4 years, 1 months ago ago by paulkeys

paulkeys

Participant

January 13, 2021 at 13:10

The product group display page does not appear with the items. As well, there are no options for you to select from the items. When clicking on view the grouped product, the page is in white

Please, contact administrator
for this information.

#268152 Copied Theme version: 7.2.3 WooCommerce version: 4.9.0

6 Answers

Olga Barlow

Participant

January 13, 2021 at 14:12

Hello,

Go to Theme Options > WooCommerce > Single product builder > either disable Single product builder https://prnt.sc/wmlc6i and use one of pre-created layout or create product layout you need using builder elements https://prnt.sc/wmlby9

Regards

#268176 Copied

paulkeys

Participant

January 13, 2021 at 16:15

Hello, Olga!

Thank you very much! It worked!

#268212 Copied

Olga Barlow

Participant

January 13, 2021 at 16:20

Hello,

You are welcome.

Regards

#268216 Copied

paulkeys

Participant

January 13, 2021 at 16:33

hello olga!

It was not clear to me where I configure this product page. It only appeared once, after I disabled single product, but I don’t know where this option really changes the page. But after I closed, this page configuration no longer appears.

#268223 Copied

Olga Barlow

Participant

January 13, 2021 at 17:08

Hello,

If you disable Single product builder then you can find single product settings in Theme Options > WooCommerce > Single product page.
If you want to use the builder then enable builder and build your single product using builder elements (drag and drop them to the necessary areas, edit elements settings).

Regards

#268238 Copied

paulkeys

Participant

January 14, 2021 at 15:09

Thank you so much!

#268408 Copied
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