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Viewing Categories at Products Page. - by mdiazandrade

This topic has 20 replies, 5 voices, and was last updated 6 years ago ago by Olga Barlow

mdiazandrade

Participant

February 12, 2018 at 03:02

Hi. In my XStore website I´m seeing at the Products section, inside that section seeing Categories as products. Please let me know how to erase Categories from Products section.

Please, contact administrator
for this information.

#184716 Copied Theme version: 4.18

19 Answers

Rose Tyler

Support staff

February 12, 2018 at 09:25

Hello,

I hope you are well today and thank you for your question.
Customize > Woocomerce > http://prntscr.com/idif50
Feel free to ask if you have any other questions.

Regards

#184748 Copied

Zhelezny

Participant

February 17, 2018 at 18:32

sorry worked out as this works and thank you

#185375 Copied

Laranz

Participant

February 19, 2018 at 03:46

Hi,

Glad we helped. 🙂

Let us know If you have any other questions. Please feel free to contact us again in the future regarding any other issues.

If you’re happy with our service, don’t forget to rate us in themeforest.

Thanks,
laranz.

#185408 Copied

mdiazandrade

Participant

February 20, 2018 at 18:23

Hi, Thanks . I just tried what #184748 said, but, its not working or changing. It keeps showing me the categories inside de products section.

Any ideas?? 🙂

Thanks!

#185711 Copied Theme version: 4.18

Olga Barlow

Support staff

February 21, 2018 at 10:38

Hello, @mdiazandrade

WooCommerce displays categories and products in one block and it does not have the option to split them. You may try to implement this by additional customization only if you have PHP skills.

Regards

#185769 Copied

mdiazandrade

Participant

February 21, 2018 at 13:13

Hi Olga,
Perhaps I didn’t explain my self OK. I send you a print screen of our website (in development).
I send the information on a private manner, below.
Thanks

Please, contact administrator
for this information.

#185806 Copied Theme version: 4.18

Olga Barlow

Support staff

February 21, 2018 at 13:17

Hello,

Could you, please, provide me temporary admin panel access to check the WC settings and your categories?
I’m not sure why you have this duplication.

Regards

#185808 Copied

mdiazandrade

Participant

February 21, 2018 at 21:36

Hi Olga, ok, I send in private . Tks.

Please, contact administrator
for this information.

#185905 Copied Theme version: 4.18

Olga Barlow

Support staff

February 22, 2018 at 14:09

Hello,

You are using the old version of our theme and Woocommerce plugin 3.3.0. Please, update plugin to version 3.3.1 at least and our theme to version 4.19. Let me know if you still have the problem with categories after that.

Regards

#186001 Copied

mdiazandrade

Participant

April 21, 2018 at 01:19

Hi. Another consult.
We are managing to show de products prices $$ on the cart page. However the page shows, when looking it in a mobile bowser, only the totals (the sum of all products) but not each individual products` price $. This ONLY happens when viewing the website on a cellphone. It works fine when viewing it in a laptop.

Please let me know how to show on mobile the price $ of each product listed on the shopping cart. The total $ of the products seems ok.

Thanks!!!!

Please, contact administrator
for this information.

#191641 Copied

Rose Tyler

Support staff

April 23, 2018 at 08:36

Hello,

Sorry for the delay due to the weekends.
Please provide us URL of the page from the screenshot.

Regards

#191698 Copied

mdiazandrade

Participant

April 24, 2018 at 01:44

Hi, I reply and send the link in private. Thanks.

Please, contact administrator
for this information.

#191784 Copied Theme version: not sure 4.23 WooCommerce version: not sure 4.23
Rose Tyler

Support staff

April 24, 2018 at 09:16
Hello,

Please add this code in Theme Options > Styling > Custom css > Global Custom css:
```
@media only screen and (max-width: 768px) {
table.cart .product-subtotal {
    display:  table-cell;
}
table.cart .product-subtotal .amount {
    font-size: 11px;
}
}
```
Regards
#191816 Copied
mdiazandrade

Participant

May 5, 2018 at 02:50

Hi! I send you a brief new request. Thanks a lot for your time and help!

Please, contact administrator
for this information.

#192364 Copied

Rose Tyler

Support staff

May 7, 2018 at 07:16

Hello,

Sorry for the delay due to the weekends.
We use default WooCommerce functionality and don’t have any special settings for this. Contact WC plugin to get suggestions or additional extensions that could help you to achieve the desired result.
P.S. The “Submit new topic” button can be found here -https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

#192397 Copied

mdiazandrade

Participant

November 21, 2018 at 14:40

Hi

In the XStore website I’m having problems with the shopping cart.

1. If I’m logged in in the WordPress Admin, the product shopping cart works fine by letting me add products to the cart.

2. If I’m NOT logged in in the WPs Admin (like a regular User) the shooting cart does NOT let people to add products to the cart.

Please see below

Please, contact administrator
for this information.

#204310 Copied

Rose Tyler

Support staff

November 21, 2018 at 15:56

Dear @mdiazandrade,

Do you use addition plugins? Try to disable 3rd party plugins to check if one on them causes the problem. We are theme support and we can help you with issues related strictly to our theme.
Also, to be able to take a closer look, we need to access your Dashboard.

Regards

#204323 Copied

mdiazandrade

Participant

November 21, 2018 at 20:26

Hi Rose , thanks for your soon response. I send below private the admin info of the website.
Perhaps, if possible, toy could give it a look.

Thanks so much!

Please, contact administrator
for this information.

#204337 Copied

Olga Barlow

Support staff

November 23, 2018 at 15:30

Hello, @mdiazandrade

Your problem is related to Cache Enabler plugin and appears not just with our theme https://gyazo.com/dcbcc5e092e5c6ab3c6ed8ac1c5cf2f7

Contact plugin author to fix the issue or choose another cache plugin that does not have such issues.

Regards

#204787 Copied
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