Return to previous page

Vilaparte webshop - by irish - on WordPress WooCommerce support

This topic has 32 replies, 3 voices, and was last updated 7 years ago ago by Olga Barlow

irish

Participant

November 6, 2017 at 18:39

Hi Agents!

A question about WPML. When translating the Strings in String Translation, the translations are not showing at front end.
Any idea what we doing wrong?

Please, contact administrator
for this information.

#176922 Copied

31 Answers

Rose Tyler

Support staff

November 7, 2017 at 08:46

Hello,

At first, you need update theme and all plugins https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Don’t forget to create backup of your files and database before starting update process!
Then check translation, if the problem won’t be solved, please describe what exactly strings you cant translate.

Regards

#176942 Copied

irish

Participant

November 8, 2017 at 10:21

Hi Rose,

Thank you.

I’ve some questions about the mobile version:

1. How can i reduce font size of the headers, menu, title area’s etc on mobile? For example, the h1 on the homepage does not fit in the screen. And the text in the title area’s are very big
2. See shop page. We have a very long filter in the sidebar :). Its important to have one on mobile, but not always visible. It there a way that we can hide this sidebar behind a button? So when you click on that button, the sidebar collapse and you can filter?
3. See single product page on mobile; the related products have a very large button so it does not fit the screen :). Can we fix this, or otherwise remove this?

Thank you so much!

#177060 Copied
Rose Tyler

Support staff

November 8, 2017 at 11:40
Hello,

1. Please provide screenshots what exactly do you want to change.
You may use this code in Custom css for mobile:
```
.homesearch h1 {
    line-height: 1em;
    font-size: 1.2em;
}
```
http://prntscr.com/h7pnp9
2. All available options for sidebar you may find in Theme Options http://prntscr.com/h7pox2
3. Please try to add this code in Theme Options > Styling > Custom css for mobile:
```
.single-product .product-view-booking .content-product .button {
    font-size: 6px;
    line-height: 11px !important;
    padding: 0;
}
```
Regards
#177085 Copied
irish

Participant

November 9, 2017 at 12:07

Hello!

1. Works!
2. Yes understand that. But i want the same filter-button as on http://www.sani-design.nl . That’s also made with Xstore and there you’ll see on the shop page, a filter-button that collapse the whole sidebar with filters.
I copied the setting but it does not work on thes webshop. So hopefully you can help me with that 🙂
3. Unfortunately this does not work :(. Buttons are still to big.
4. See header. We used there 2 texts, like in the demo. I added an icon on the first textblock, but it won’t show it. Why? Because it’s the same code than the second text block.

#177217 Copied

Olga Barlow

Support staff

November 9, 2017 at 13:13

Hello,

2) Are you talking about this button http://prntscr.com/h8785m ? Go to Appearance > Widgets > add widgets into Shop filters widget area and that button will appear.
3) Check now
4) Looks like you use icon code from the latest version of fontawesome but font file is the older version and does not include this icon. Provide me FTP access to your site to check the version of icon font on your site.

Regards

#177226 Copied

irish

Participant

November 13, 2017 at 13:47

Hi!

2. Yes, that’s what i mean! I did what you’re saying but the filter button is not showing. It only have to show on mobile version.
3. Perfect!
4. Private

Please, contact administrator
for this information.

#177453 Copied

Olga Barlow

Support staff

November 13, 2017 at 17:14

Hello,

1) Products toolbar was disabled http://prntscr.com/h9xpjt
4) Problem was caused by old version of fontawesome in massive addons plugin files. We have fixed it. Check now, please.

Regards

#177485 Copied

irish

Participant

November 14, 2017 at 09:03

Hello Olga!

1. Ah, so simple. I’m sorry!
Can we disable this toolbar on the dekstop and iPad’s?
1.a See this toolbar at mobile. When clicking on the Filter button the filter collapse. But you have to scroll in a invisible area. That’s really strange and not so user friendly. Is it possible to make this like normal?

4. Perfect!

#177517 Copied

Olga Barlow

Support staff

November 14, 2017 at 15:24

Hello,

1., 1.a – done, we have added the custom code to child theme style.css http://prntscr.com/hack8r

Regards

#177591 Copied

irish

Participant

November 22, 2017 at 11:34

Hi Olga,

Perfect thank!!

1. Can we remove the “compare” option on single product pages?

#178295 Copied

Rose Tyler

Support staff

November 22, 2017 at 11:40

Hello,

You’re welcome!
To remove Compare go to Plugins > and disable Compare plugin.

Regards

#178296 Copied

irish

Participant

November 22, 2017 at 11:48

Okay, this is bizar. You are really quick :)!

Hm, i have a big issue that we can’t solve for the webshop. It’s about the translations of this webshop. We’re using WPML and already ask support for this issue, but they can’t find the problem.

Now i wanted to translate the “Wishlist” function in Dutch and German. Dutch works, but German not. I can find the strings, i can translate it, but the website does not show it.
So therefor i think it’s maybe an issue in the theme??

Main problem–> all of a sudden during the day, translations are removed from the German language. For example in the products, this product was the problem today: http://villapparte.com/vakantiehuizen/het-landelijke/?lang=de
Yesterday this was translated well, this morning it was gone. Omg that is spooky right?!

And this issue we have now for weeks. Stil thinking that we do something wrong but we didn’t edit anything last days….

Do you have any idea? We already updated verything(fingers crossed)

#178300 Copied

Olga Barlow

Support staff

November 22, 2017 at 15:22

Hello,

1) We have fixed the problem with wishlist. Check now.
2) I’m not sure about product translation because our theme should not affect product translation. Maybe you pressed some sync button and it updated both translations. It would be better to ask WPML team about this.

Regards

#178352 Copied

irish

Participant

December 7, 2017 at 09:27

Hello!

We are using the pop-up function. You’ll see the pop-up by entering the webshop. You can choose for a language.
After choosing a language, the pop-up still keeps coming up. You can only remove it when you click on the closing cross.
So this is not very user friendly.

Is it possible to make this so, that you only see this once when entering the webshop?

#179532 Copied

Olga Barlow

Support staff

December 7, 2017 at 17:14

Hello,

By default, we use cookies to close the popup and don’t show it on the other pages, so, once the user clicks the X button of the dark area cookies get the information that this popup should not be shown anymore. If you want to change it and apply click option for your popup content (no matter languages or simple images you display there) you need additionally customize the script to add this action.

Code that is related to this function you can find in xstore/js/jquery.magnific-popup.js
Then this file is minified and merged with other scripts into xstore/js/plugins.min.js http://prntscr.com/hke30e that uses our theme.

Regards

#179619 Copied

irish

Participant

December 11, 2017 at 12:07

Hi Olga,

1. Okay, i understand.
So it depends on how cookies react on the user? Because we have a lot of users where this don’t work. So they click on the X button to close the pop-up, but the pop-up stills coming up. Very annoying ;).

Can you help us with this?

2. Other question, see homepage. We used here “Grid products”. As you can see, there are 6 product images. But they are not linkable. You can only click on the product-title, not on the photo. How can we fix this?

3. I would like to have the text “No product were find” smaller (if the shop does not find anything). How can i do this?

#179850 Copied
Olga Barlow

Support staff

December 11, 2017 at 14:39
Hello,

1) Yes, if the user clears the browser cookies or does not save cookies he will see the popup again.
You may try Massive Addons popup http://massive.mpcthemes.net/modal-box/

2) Unfortunately, Massive Addons Grid Products element does not have link option. You may contact author and leave feature request https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments

3) Are you talking about this http://prntscr.com/hlzidx Then use the following custom
```
.ajax-results .empty-category-block h3 {
    font-size: 18px;
}
```
Regards
#179855 Copied
irish

Participant

December 11, 2017 at 15:08

3. Great!
4. Is it possible to remove the “return to shop” button when there are no product found?

#179857 Copied

Olga Barlow

Support staff

December 11, 2017 at 16:06

Hello,

4) Copy xstore/woocommerce/loop/no-products-found.php fine into child theme and remove unnecessary content.

Regards

#179861 Copied

irish

Participant

December 12, 2017 at 10:31

Hi Olga!

I’m sorry, i don’t get it :(.
Isn’t this possible with a CSS code? To disable this button?

#179898 Copied
Rose Tyler

Support staff

December 12, 2017 at 10:39
Hello,

Please try to use this css code:
```
.search-no-results .empty-category-block .btn {
    display: none;
}
```
Regards
#179900 Copied
irish

Participant

December 12, 2017 at 10:47

Hello Rose,

Unfortunately not working. I also tried !important.
Also the font is not becoming any smaller

See: https://villapparte.com/vakantiehuis-zoeken/?_sft_pa_min-aantal-personen=16-of-meer&_sft_pa_land=belgie

#179902 Copied
Rose Tyler

Support staff

December 12, 2017 at 10:55
Please try to change previous code to:
```
.empty-category-block .btn {
    display: none;
}
```
or make changes in no-products-found.php file as Olga explained earlier.
Please provide screenshot what font do you want to make smaller.

Regards
#179903 Copied
irish

Participant

December 12, 2017 at 10:57

Oh yes! That works!
What will a webshop be without you 2 :)!

We want to make the text” HELAAS, GEEN GESCHIKTE VAKANTIEACCOMMODATIES GEVONDEN” smaller.
Olga gives me this but it won’t work:

.ajax-results .empty-category-block h3 {
font-size: 18px !important;
}

#179905 Copied
Rose Tyler

Support staff

December 12, 2017 at 11:04
You’re welcome!
This code http://prntscr.com/hmdvad works for https://prnt.sc/hlzidx
You may also use – http://prntscr.com/hmdvin
```
.empty-category-block h2 {
    font-size: 2rem;
}
```
Regards
#179908 Copied
irish

Participant

December 12, 2017 at 13:30

Yeah works!

Last question about the pop-up.

1. Now it works good but the cookie keeps the information for 1 day i think.
Can we make the expiration longer? For example 99 days?

edit: i think it’s not working :(. We just want a language switcher in the pop-up. But when people click on the flag, the pop-up still coming up. It’s not gone after clicking on the flags…

Do you have a solution for this?

#179927 Copied

Olga Barlow

Support staff

December 12, 2017 at 17:49

Hello,

You need to additionally customize promo popup option because there is no such feature in our promo popup. Contact WPKraken team, I think they will be able to help you.

Regards

#179966 Copied

irish

Participant

January 2, 2018 at 09:35

Hi agents!

First, a very happy new year! Wish you all the best!

I ask earlier to make the product photo’s on the homepage clickable. That works. But when you hover a photo, you’ll get a tooltip with the product name like “purchase; het landelijk”. How can i remove the word “purchase”. I can’t find it in WPML strings

#180912 Copied

Olga Barlow

Support staff

January 2, 2018 at 14:21

Hello,

Could you provide me screenshot for better understanding? Because at precent I don’t see products with tooltip hover effect.

Regards

#180963 Copied
1 2

Viewing 30 results - 1 through 30 (of 32 total)