Visual Componer not work (backend and Frontend)

This topic has 21 replies, 3 voices, and was last updated 9 years, 11 months ago ago by creationbcn

  • Avatar: creationbcn
    creationbcn
    Participant
    October 15, 2014 at 11:07

    Good morning is an excellent template with many features, but does not the composer visual, ie, in frontend editor not just loaded (it is bearing the logo of visual) and the editor backend ignored, can do click on “add element” in “add text block” in the “+” in Choose your layout … etc … does not work.

    I’ve desinstado everything and reinstalled with the wordpress version 4.0, I’ve tried other templates and it works.

    Thank you,

    Oscar

    Please, contact administrator
    for this information.
    20 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 15, 2014 at 15:26

    Hello,

    Frontend editor may not work in our theme as there are a lot of heavy elements that can’t be loaded via that editor. We recommend you to use backend editor instead.
    Please provide us with FTP credentials as well to check the issue with backend editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: creationbcn
    creationbcn
    Participant
    October 15, 2014 at 16:13

    Ok. Backend and Frontend no found.

    Thank you

    PD: ftp and wp info in private

    Please, contact administrator
    for this information.
    Avatar: creationbcn
    creationbcn
    Participant
    October 16, 2014 at 10:09

    Good morning, I have seen that is already operating the Backend Editor, but ignores the layaout, ie, appears all in one column.
    I guess watching it madness, because yesterday did not work the backend editor.

    If you need to install everything from the beginning, I would say.

    Thank you

    Oscar Alonso
    CreationBCN

    Avatar: Eva
    Eva Kemp
    Support staff
    October 16, 2014 at 13:25

    Hello,

    I’ve checked backend VC editor and it’s working correctly:

    Could you please show a screenshot of what you see and what page you’re trying to edit?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: creationbcn
    creationbcn
    Participant
    October 16, 2014 at 17:00

    Yes, backend is ok, but navigator Chrome not.
    http://www.deleitsushi.net/hola/

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 16, 2014 at 17:17

    Hello,

    First you need select main menu in Appearance-Menu.
    Look at screenshot: http://prntscr.com/4wqjz1

    Regards,
    Robert Hall.

    Avatar: creationbcn
    creationbcn
    Participant
    October 16, 2014 at 17:53

    Ok , already introduced the menu, but still do not see properly the two columns on the page web “http://www.deleitsushi.net/hola/” with Google Chrome.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 16, 2014 at 18:01

    Hello,

    As i see this page has two columns http://prntscr.com/4wr0i0

    Regards,
    Robert Hall.

    Avatar: creationbcn
    creationbcn
    Participant
    October 27, 2014 at 17:15

    Good afternoon, everything has already been arranged, cleaned all history, etc …

    Now I have two problems:

    1- Sometimes I do not load the site, remains with the background image and not just by loading the box, also if I put it in wide. A passing quite the same spot, any page that you may refresh failure usually appear.

    2- I get a php error in the website “Warning: call_user_func_array () Expects parameter 1 to be a valid callback, no array or string Given in /home/deleitsushi/public_html/wp-includes/plugin.php online 505 ”

    Thanks, I think that apart from these two errors, the theme works correctly.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 27, 2014 at 18:56

    Hello,

    Could you please clarify where you see that error? Please provide us with the direct link.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: creationbcn
    creationbcn
    Participant
    October 28, 2014 at 11:46

    I have two errors, you add links.

    1- Do not load properly the website, only the background. It happens sometimes.
    2- I set the php error in red, appears in all the pages.

    I installed templates and other fails.

    Thank you

    http://creationbcn.com/error.jpg
    http://creationbcn.com/error2.jpg

    Avatar: Eva
    Eva Kemp
    Support staff
    October 31, 2014 at 14:08

    Hello,

    Please update the theme to the latest 1.4 version as some bugs were fixed in it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: creationbcn
    creationbcn
    Participant
    November 28, 2014 at 00:20

    Hello, I have made even switching to another server with less load but still gives the same problem. Sometimes only loads the background or wallpaper and box does not load the web.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 28, 2014 at 08:29

    Hello,

    Now the latest version of the theme is v. 1.5. Also you need update WooCommerce plugin.
    After updating try to disable plugins one by one and check your site.

    Regards,
    Robert Hall.

    Avatar: creationbcn
    creationbcn
    Participant
    December 1, 2014 at 14:00

    Hello, I see that the problem is due to charge more than once google maps api. Can I do something about it?

    Error: You have included the Google Maps API multiple times on this page. This may cause unexpected errors.

    Avatar: creationbcn
    creationbcn
    Participant
    December 1, 2014 at 15:12

    I have disabled all plugins and still gives the error, occasionally only loads the background and not the boxed with the web.

    Just load:
     http://bd.xingcloud.com/gdp.png?uid=ST2000DM001-1CH164_Z1E7BBYQXXXXZ1E7BBYQ&ptid=wpm11053&os=windows8&lang=es&title=Blog | Deleit Sushi | Take Out Take away and the best Japanese food in Barcelona & url = http: //www.deleitsushi.net/blog/&meta=

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 1, 2014 at 17:08

    Hello,

    Could you please provide us with the direct link where that error persists?
    Also please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: creationbcn
    creationbcn
    Participant
    December 1, 2014 at 17:31

    It does totally random, just have to go browsing menus, blog, my account, basket, etc …. and suddenly it does.
    ftp private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 2, 2014 at 11:40

    Hello,

    I’ve just browsed the menu items and haven’t seen the error.
    Are you still experiencing it?

    Regards,
    Eva Kemp.

    Avatar: creationbcn
    creationbcn
    Participant
    December 2, 2014 at 13:30

    Hello, attached video where you can check the fault is not a connection failure because it always loads the background, looks like another type of fault.
    http://www.deleitsushi.net/web.avi

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