This topic has 21 replies, 3 voices, and was last updated 9 years, 11 months ago ago by creationbcn
Good morning is an excellent template with many features, but does not the composer visual, ie, in frontend editor not just loaded (it is bearing the logo of visual) and the editor backend ignored, can do click on “add element” in “add text block” in the “+” in Choose your layout … etc … does not work.
I’ve desinstado everything and reinstalled with the wordpress version 4.0, I’ve tried other templates and it works.
Thank you,
Oscar
Hello,
Frontend editor may not work in our theme as there are a lot of heavy elements that can’t be loaded via that editor. We recommend you to use backend editor instead.
Please provide us with FTP credentials as well to check the issue with backend editor.
Thank you.
Regards,
Eva Kemp.
Ok. Backend and Frontend no found.
Thank you
PD: ftp and wp info in private
Good morning, I have seen that is already operating the Backend Editor, but ignores the layaout, ie, appears all in one column.
I guess watching it madness, because yesterday did not work the backend editor.
If you need to install everything from the beginning, I would say.
Thank you
Oscar Alonso
CreationBCN
Hello,
I’ve checked backend VC editor and it’s working correctly:
Could you please show a screenshot of what you see and what page you’re trying to edit?
Thank you.
Regards,
Eva Kemp.
Yes, backend is ok, but navigator Chrome not.
http://www.deleitsushi.net/hola/
Hello,
First you need select main menu in Appearance-Menu.
Look at screenshot: http://prntscr.com/4wqjz1
Regards,
Robert Hall.
Ok , already introduced the menu, but still do not see properly the two columns on the page web “http://www.deleitsushi.net/hola/” with Google Chrome.
Good afternoon, everything has already been arranged, cleaned all history, etc …
Now I have two problems:
1- Sometimes I do not load the site, remains with the background image and not just by loading the box, also if I put it in wide. A passing quite the same spot, any page that you may refresh failure usually appear.
2- I get a php error in the website “Warning: call_user_func_array () Expects parameter 1 to be a valid callback, no array or string Given in /home/deleitsushi/public_html/wp-includes/plugin.php online 505 ”
Thanks, I think that apart from these two errors, the theme works correctly.
Hello,
Could you please clarify where you see that error? Please provide us with the direct link.
Thank you.
Regards,
Eva Kemp.
I have two errors, you add links.
1- Do not load properly the website, only the background. It happens sometimes.
2- I set the php error in red, appears in all the pages.
I installed templates and other fails.
Thank you
http://creationbcn.com/error.jpg
http://creationbcn.com/error2.jpg
Hello,
Please update the theme to the latest 1.4 version as some bugs were fixed in it.
Thank you.
Regards,
Eva Kemp.
Hello, I have made even switching to another server with less load but still gives the same problem. Sometimes only loads the background or wallpaper and box does not load the web.
Hello,
Now the latest version of the theme is v. 1.5. Also you need update WooCommerce plugin.
After updating try to disable plugins one by one and check your site.
Regards,
Robert Hall.
Hello, I see that the problem is due to charge more than once google maps api. Can I do something about it?
Error: You have included the Google Maps API multiple times on this page. This may cause unexpected errors.
I have disabled all plugins and still gives the error, occasionally only loads the background and not the boxed with the web.
Just load:
http://bd.xingcloud.com/gdp.png?uid=ST2000DM001-1CH164_Z1E7BBYQXXXXZ1E7BBYQ&ptid=wpm11053&os=windows8&lang=es&title=Blog | Deleit Sushi | Take Out Take away and the best Japanese food in Barcelona & url = http: //www.deleitsushi.net/blog/&meta=
Hello,
Could you please provide us with the direct link where that error persists?
Also please provide us with FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
It does totally random, just have to go browsing menus, blog, my account, basket, etc …. and suddenly it does.
ftp private content
Hello,
I’ve just browsed the menu items and haven’t seen the error.
Are you still experiencing it?
Regards,
Eva Kemp.
Hello, attached video where you can check the fault is not a connection failure because it always loads the background, looks like another type of fault.
http://www.deleitsushi.net/web.avi
Tagged: backend, frontend, not work, templates, visual composer, woocommerce, wordpress
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