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Visual composer - by jumcc87 - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

jumcc87

Participant

July 25, 2014 at 07:06

Hi there

After updating the theme the WPBakery Visual Composer says there is an update needed and to download from codecanyon. When I visit codecanyon it prompts to purchase the item from themeforest.

also, when trying to use the front end editor with this plugin, the page tries to load but never does. could you please help me with this?

Thanks

Julia

#10707 Copied

7 Answers

Robert Hall

Support staff

July 25, 2014 at 07:30

Hello,

I’ve checked Visual Composer on your website and it’s works well.
Look at screenshot, here i’m used the frontend editor http://prntscr.com/464izp
Try to clear cache browser or update to latest version.

Regards,
Robert Hall.

#10711 Copied

jumcc87

Participant

July 25, 2014 at 08:07

Hi Robert

I have cleared cache on browser and still don’t get that screen. See what I get It just shows loading?

Also, what about the update?

Thanks

#10726 Copied

Robert Hall

Support staff

July 25, 2014 at 09:58

We’ve updated your Visual Composer. Check it now, please.

Regards,
Robert Hall.

#10729 Copied

jumcc87

Participant

July 25, 2014 at 10:31

Thank you for updating that. Unfortunately I still don’t get past the loading page. What could be stopping it form my end? I have cleared cache and cookies.

Thanks

#10730 Copied

Eva Kemp

Support staff

July 25, 2014 at 13:11

Hello,

Please provide us with the correct login credentials and site url in Private Content.

Regards,
Eva Kemp.

#10745 Copied

bunmizion

Participant

September 24, 2014 at 12:43

I need help with activating my visual composer and slider please. My details are in private content.

Please, contact administrator
for this information.

#16800 Copied

Eva Kemp

Support staff

September 24, 2014 at 14:15

Hello @bunmizion,

I’ve updated Visual Composer and Revolution Slider plugins.

Please let us know if you need more help.

Regards,
Eva Kemp.

#16814 Copied
Tagged: seo optimized, templates, user friendly, visual composer, website design, woocommerce, wordpress
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