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Visual Composer 8theme & Massive elements WPML translate

This topic has 13 replies, 3 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow

djvdtu

Participant

September 26, 2017 at 14:32

Hi 8theme,

We have problems tranlating pages that use 8theme- or Massive-elements of visual composer. These elements do not show up when trying to translate it via WPML. How can we make sure we are able to translate these elements?

Also, even if part of the page can be translated (the non-8theme and non-Massive elements), the tranlated page can not be visited at the front-end. Is this a result of the problem mentioned in the paragraph above?

I hope you can help me out. Thanks in advance

#173464 Copied

12 Answers

Olga Barlow

Support staff

September 26, 2017 at 16:26

Hello,

Could you provide me temporary admin panel access? ALso, provide me screenshots of the elements that are not translated. Are you talking about frontend translation or backend?

Regards

#173488 Copied
BigMad

Participant

September 26, 2017 at 16:46
Hi Olga,

I have the same problem in the frontend translation, I have completed the translations of the pages at 100%, but they do not appear in the english version of the site:
- https://www.veniceatelier.com/ —> https://www.veniceatelier.com/en/
- https://www.veniceatelier.com/foto-in-costume/ —> https://www.veniceatelier.com/en/photo-in-costume/
- in this page appear the widget: https://www.veniceatelier.com/noleggio-smoking/ —> https://www.veniceatelier.com/en/tuxedo-rental/
- https://www.veniceatelier.com/chi-siamo/ —> https://www.veniceatelier.com/en/about-us/
- https://www.veniceatelier.com/contatti/ —> https://www.veniceatelier.com/en/contact-us/
- Prefooter 3rd column is composed by 3 random products, but only the product Lodovico appears in every prefooter pages
- Footer 1st column the name address, telephone and the opening hours are still in italian language in every english page
#173491 Copied
djvdtu

Participant

September 26, 2017 at 17:36

See private section for login. (The URL is different compared to my first comment, this because I accidentally put in another wrong URL in first comment.)

Please, contact administrator
for this information.

#173493 Copied

Olga Barlow

Support staff

September 28, 2017 at 14:45

Hello,

We’ll improve theme elements to make them translatable via WPML interface. But I’m not sure about Massive Addons plugin. So, I would recommend you to use manual translation before our team and Massive Addons authors release versions compatible with WPML auto translation for the pages that use visual editor http://prntscr.com/gqrte6

Regards

#173698 Copied

djvdtu

Participant

October 3, 2017 at 09:00

Thanks for the (temporary) solution!

#174036 Copied

Olga Barlow

Support staff

October 3, 2017 at 18:12

You are welcome!

Regards

#174132 Copied
BigMad

Participant

October 6, 2017 at 10:47
Hi Olga,

I think you did not see my question, so I have the problem in the frontend translation, I have completed the translations of the pages at 100%, but they do not appear in another language of the site:
1. https://www.veniceatelier.com/ —> https://www.veniceatelier.com/en/
2. https://www.veniceatelier.com/foto-in-costume/ —> https://www.veniceatelier.com/en/photo-in-costume/
3. in this page appear the widget: https://www.veniceatelier.com/noleggio-smoking/ —> https://www.veniceatelier.com/en/tuxedo-rental/
4. https://www.veniceatelier.com/chi-siamo/ —> https://www.veniceatelier.com/en/about-us/
5. https://www.veniceatelier.com/contatti/ —> https://www.veniceatelier.com/en/contact-us/
6. Prefooter 3rd column is composed by 3 random products, but only the product Lodovico appears in every prefooter pages
7. Footer 1st column the name address, telephone and the opening hours are still in italian language in every english page
Thank’s in advance.
#174391 Copied
Olga Barlow

Support staff

October 9, 2017 at 10:57

Hello, @BigMad

1) Make sure that all the strings are translated, for example, I have checked “SIGN IN OR CREATE AN ACCOUNT” and see that it was not translated http://prntscr.com/gv3jzf
2) What is untranslated here https://www.veniceatelier.com/foto-in-costume/ ? Could you provide me screenshot of missing strings?
3) Edit English version of the page and disable sidebar at 8theme Layout options.
4) I don’t see any content at all, only sidebar.
5) Edit English version of the page and disable sidebar at 8theme Layout options.
6) Can’t check the widget because I need admin panel access. You provided the temporary link and now I can’t log in anymore.
7) Can’t check the widget because I need admin panel access. You provided the temporary link and now I can’t log in anymore.

Regards

#174537 Copied

BigMad

Participant

October 9, 2017 at 13:11

Hi Olga,

1. All the strings inside the page are translated, but they don’t appear in another languages (EN, FR, ES, RU, DE), and so the photos, elements etc.
2. resolved
3. resolved, but why is the sidebar 8theme is present in the English (and other languages) version even if is disabled in the original Italian version?
4. that’s the problem, why can’t I see the text translated?
5. resolved, but why is the sidebar 8theme is present in the English (and other languages) version even if is disabled in the original Italian version?
6. Now you have the admin panel access.
7. Now you have the admin panel access.

Thanks in advance

Please, contact administrator
for this information.

#174553 Copied

Olga Barlow

Support staff

October 9, 2017 at 15:02

Hello,

1) Don’t understand what is not translated. Could you provide me the screenshot?
3) No, English page does not inherit sidebar position of the Italian version
4) Page content field was empty http://prntscr.com/gv6ovq Seems you did not duplicate it from Italian version to translate. Check now and just translate all the content.
5) English page does not inherit sidebar position of the Italian version
6) It’s default WooCommerce widget http://prntscr.com/gv6s0e and it always displays featured products in random order, for example http://prntscr.com/gv6w21 and http://prntscr.com/gv6wk2
7) Because you did not create multilingual text widget http://prntscr.com/gv6qhp and selected to show the text for all the languages

Regards

#174587 Copied

BigMad

Participant

October 9, 2017 at 15:43

Hi Olga,

1. Everything is 100% translated with WPML tranlation editor, the problem is that it does not appear: https://prnt.sc/gv7cgl
3. So, have I to disable the sidebar for every page and every language (EN, FR, DE, RU, ES …)?
4. I translated the content field completely with WPML tranlation editor https://prnt.sc/gv7ex8
5. see n° 3.
6. Now is correct, before it was like this https://prnt.sc/gv7h2q
7. Thank you I’ve risolved.

Thanks in advance

#174589 Copied

Olga Barlow

Support staff

October 9, 2017 at 16:16

Hello,

1) Check what fields you have translated http://prntscr.com/gv7ysj SEO fields, not the content http://prntscr.com/gv7zqa
2) Yes. When you do the translation you need also disable the sidebar if you don’t need it on that page.
3) This version of XStore theme does not fully support WPML translation editor for the page elements, that’s why use the default editor or wait for theme update where we add this option.

Regards

#174600 Copied
Tagged: massive elements wpml, seo friendly, translate, visual composer 8theme, woocommerce wordpress themes
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